Construction on the "Long Island Bus Terminal" began in 1930, built by the Shore Road Development Company, Inc. with the intent of expanding transit service to and from Long Island. On August 11, 1936, Bee-Line, Inc. opened the terminal, operating routes from the terminal to the rest of Jamaica and Southeast Queens, and to Nassau County. It replaced the company's former terminal − the Jamaica Union Bus Terminal − at Jamaica Avenue and New York Boulevard, which was taken over by Green Bus Lines. The new terminal, which cost $1.5 million to build, featured a waiting room, lounge, and ticket offices. The bus terminal was enclosed by two one-story buildings on 165th Street and Merrick Boulevard respectively. Upon opening, the terminal served the BMT Jamaica Line's nearby terminal at 168th Street and Jamaica Avenue, and would serve the IND Queens Boulevard Line's 169th Street station on Hillside Avenue upon its completion in 1937. In May 1939, Bee-Line relinquished its Queens routes; these routes began operation from the terminal under North Shore Bus Company on June 25, 1939. In March 1947, North Shore Bus would be taken over by the New York City Board of Transportation, making the bus routes from the terminal city operated. In 1952, the terminal was purchased by the Jamaica Realty Corporation, and in 1953 the New York City Transit Authority took over operations of the terminal from the Board of Transportation. The terminal would later be served by the Green Bus Lines company. Following the closure of the 168th Street station in 1977, the bus terminal lost its only direct subway connection. As originally built, the terminal had only one entry point, on its north side from 89th Avenue. At some point, the structure on Merrick Boulevard was removed, allowing buses to turn directly onto the street or into the terminal.
Adjacent to the bus terminal is the 165th Street Mall, a pedestrian shopping mall running the entire length of 165th Street between 89th Avenue and Jamaica Avenue. Within the block are over 160 stores, including several apparel and footwear stores and a food court. The strip on 165th Street was originally constructed as part of the terminal, opening just after the terminal debuted in 1936. Shops were also built on 166th Street, but are not present today. In 1943 a massive fire damaged eleven stores along the strip, and a four-alarm fire in 1959 destroyed six shops and caused over $1 million in damage. From 1947 to 1979, the mall housed a large Macy's location constructed by Robert D. Kohn, one of the department chain's first locations in Queens. The Macy's closed due to several issues, including the threat of burglary, the transition of Jamaica from a middle-class White neighborhood to a working class Black and immigrant neighborhood, and the closure and demolition of the BMT Jamaica Avenue El east of 121st Street that led many other businesses in the area to suffer. In May 1979, 165th Street was redeveloped as a pedestrian mall, with the street closed to vehicular traffic and repaved with red brick. In May 1983, a third fire occurred damaging 12 stores. One of the primary attractions of the mall today is the Jamaica Colosseum Mall, which took over the former Macy's building in 1984. The Colosseum is one of New York City's largest jewelry exchanges. It has over 120 merchants and jewelers, a rooftop parking lot, and houses the 165th Street Mall's food court. Several New York rappers including Jamaica native 50 Cent shopped in the Colosseum growing up, and music videos have been filmed at the facility. Following the opening of the Archer Avenue Lines in 1988, merchants from the mall sued the NYCT due to the loss of business after the diversion of several bus lines to the new subway stations. The NYCT proceeded to extend the Q76 and Q77 from the 179th Street station, while Green Bus Lines added five bus routes to the terminal.