Mr Humphrey is taking advantage of a staff discount on a blue rinse in the hairdressing dept. Mr Harmann is demonstrating a new inflatable bikini to Miss Brahms and Mrs Slocombe. Mr Lucas is chastised by Cpt Peacock for being late again. As Grace Brothers is being redecorated, the management sends the staff on a paid holiday to the resort of Costa Plonka, on the Spanish coast. On the first night they think they are allocated 7 "penthouses" but it is in fact "tent-houses" outside the hotel. After various misfortunes, they narrowly survive a gunfight between the revolutionaries and government troops. They are saved by a group of tanks that arrive on the scene; these prove to have been commandeered by Young Mr Grace, who wanted to visit his beleaguered underlings, but could not find a taxi.
Cast
John Inman as Mr. Wilberforce Clayborne Humphries, the senior sales assistant on the men's counter, expansive of personality and sexually ambivalent.
Mollie Sugden as Mrs Betty Slocombe, the head of the ladies department and the film's main female protagonist. She maintains an exaggeratedly dignified demeanour, but can easily become pugnacious in a crisis.
Frank Thornton as "Captain" Stephen Peacock, the icy floorwalker at Grace Brothers. He fancies himself a ladies' man, and frequently makes himself ridiculous in his attempts to be seductive.
Trevor Bannister as Mr. Dick Lucas, the disorganized junior of the men's department, quietly looked down upon by the other staff members. He has a seemingly insatiable tendency to make fun of his co-workers, and irritates Mrs. Slocombe especially.
Wendy Richard as Miss Shirley Brahms, the Cockney junior of the ladies' department and Mrs. Slocombe's friend. She is the most sensible person in her workplace, a fact of which she is irritably aware.
Arthur Brough as Mr. Ernest Grainger, the head of the men's department and the oldest member of the staff. He has a kind heart, but tends to be cranky, forgetful, and perpetually ready to fall asleep.
Nicholas Smith as Mr. Cuthbert "Jug Ears" Rumbold, the officious manager of the floor. He is constantly mocked because of his bald head and big ears.
Harold Bennett as Young Mr. Grace, the ancient and quietly debauched head of Grace Brothers department store.
Arthur English as Mr. Beverley Harman, the head of the packing department. Coarse of personality, he is clever enough to secure better treatment for himself than any of his nominal superiors.
Karan David as Conchita, a young waitress who works at the hotel. Lusted after by several of the characters, she is smitten with Mr. Humphries.
The film opened in British cinemas from 31 July 1977 onwards.
Reception
In a contemporary review, John Pym of the Monthly Film Bulletin gave the film a negative review, stating that "The humour consists mainly of withering selection of patent British puns; an inflatable brassiere, some let's-insult-the-Germans jokes and a rickey thunder-box which bolts from the outside are thrown in for good measure." In a retrospective review, DVD Verdict's Michael Stailey as a film that is "guilty of violating almost every law of comedy and film." The film is widely considered to be lacking in originality, plot, and focus. At present, the film holds a 58% positive rating on Rotten Tomatoes; the cutoff for a positive rating is 59%.
