Arriva Sapphire


Arriva Sapphire is a premium brand used by various Arriva bus subsidiaries in the United Kingdom.

History

In February 2013, Arriva UK Bus announced that it would launch a premium service under the Sapphire brand for its bus services in the United Kingdom. It is similar to the Stagecoach Gold brand launched by Stagecoach Group in 2007.
Arriva initially launched the Sapphire brand on four pilot routes:
In 2014, the brand was extended to 11 more routes with another six scheduled for conversion in late 2015.
In 2015, the Sapphire brand was shortlisted for an award for exemplary commitment to customer excellence, at the International Association of Public Transport World Congress & Exhibition.
In 2017, Arriva Sapphire was rebranded with a new logo and livery, in line with the switchover to the new Arriva brand. In 2018, the Arriva Sapphire logo was updated again, to reflect the new brand.
In 2019, Arriva Midlands routes 1, 2, 2E running between Walsall and Cannock/Huntington were downgraded to regular buses after six years of Sapphire.

Routes

As at November 2019, there were 53 Arriva Sapphire routes.

Vehicles

Buses have leather seats, free WiFi, power ports, and a modified two tone blue livery. The initial pilot routes commenced with a mix of refurbished double deck buses and new Wright Pulsar bodied VDL SB200s. Mostly since then, new buses have been purchased, primarily Alexander Dennis Enviro400s and Wright StreetLites. A number of Wright Pulsar/Pulsar 2 vehicles have been refurbished to operate Sapphire routes.