Artificial Solutions is a multinational technology company that develops technology to enable enterprises to rapidly build conversational AI systems that allow users to converse with applications and electronic devices in free-format, natural language, using speech, text, touch or gesture. Delivered through Teneo, a conversational AI development and analytics platform, the company’s technology allows business users and developers to collaborate on creating conversational applications in 35 languages, running over any OS, on any device, without the need for specialist linguistic skills. The company's natural language solutions have been deployed in a wide range of industries including automotive, finance, energy, entertainment, telecoms, the public sector, retail and travel. The company was founded in 2001 and became a public company in 2019 after the reverse takeover of Indentive AB. Artificial Solutions is listed on the Nasdaq First Northstock exchange under the ticker .
History
Artificial Solutions focuses on conversational AI platforms for the enterprise. With a mature, proven and patented platform solution for enterprise conversational AI, the company has a global network of offices and strategic partners deploying artificially intelligent conversational applications for some of the world’s best-known brands. Founded in Stockholm in 2001 by friends Johan Åhlund, Johan Gustavsson and Michael Söderström the company created interactive web assistants using a combination of artificial intelligence and natural language processing. Artificial Solutions expanded with the development of online customer service optimization products and by 2005 it had several offices throughout Europe supporting the development and sales of its online virtual assistants. Artificial Solutions was placed as visionary in the latest Gartner Magic Quadrant for CRM Web Customer Service Applications. In 2008 Elbot, Artificial Solutions’ test-bed to explore the psychology of human-machine communication, won the Loebner Prize. Elbot is the closest contestant of the annual competition based on the Turing Test to reach the 30% threshold. With a change in management in 2010 the company started to focus the basis of its technology on Natural Language Interaction and launched the Teneo Platform, which allows people to hold humanlike, intelligent conversations with applications and services running on electronic devices. In 2013 Artificial Solutions launched Lyra, a mobile personal assistant that is able to operate and remember the context of the conversation across different platforms and operating systems. A new round of funding was announced in June 2013 to support expansion in the US market. Since then the company has continued to develop the Teneo Platform and patent technology in the conversational AI sector including an intelligent framework for enabling chatbots to interact easily with each other. In 2018, the company raised a total of EUR 13.7 in equity capital to help support global growth and to accelerate the expansion of Teneo. In 2019, Artificial Solutions Holding successfully completed the Reverse Takeover of Indentive, enabling the business of Artificial Solutions Holding to be traded on Nasdaq First North. Lawrence Flynn remains the CEO.
Products
Teneo
Teneo is an multi award-winning conversational AI platform designed for the global enterprise. The platform allows business users and developers to collaborate on creating sophisticated, highly intelligent conversational applications that run across 35 languages, multiple platforms and channels in record time. Teneo also includes data analytics to help enterprises make sense of complex conversational data in real time while still enabling businesses to meet privacy legislation such as GDPR.
