BWG Transit service began on 1 May 2014. Annual boardings in the first year of service was 19,009. For the second year, this had only slightly increased, to 19,291. By the third year of service, however, boardings had jumped sharply to 24,409, and increased significantly again to 27,888 in 2017–18. The town of Bradford West Gwillimbury received $76,387 in funding in 2017 from the federal Public Transit Infrastructure Funding program, which supported the purchase of a new bus. In late 2017, transit planners conducted a public consultation process regarding the expansion of service. The most requested service improvements were : the introduction of Saturday service, introduction of weekday evening service, introduction of Sunday service, a new connection to Newmarket, a third local bus route, and a connection to Barrie. A shuttle was also proposed to service the Reagens industrial area. Following this process, planners recommended introduction of Saturday daytime and weekday evening service, a pilot Newmarket connection, and the Reagens industrial shuttle. On 4 September 2018, Bradford West Gwillimbury Town Council voted for a transit funding increase of $192,200 to pay for these improvements, but rejected the $40,000 Newmarket pilot, which would have connected the Bradford GO Station with the Newmarket Bus Terminal, allowing BWG Transit riders to connect to YRT and Viva buses and enhancing east-west mobility within the region. City councillors criticized the potential for the plan to encourage out-of-town shopping, such as at the Upper Canada Mall. As an alternative, Mayor Rob Keffer suggested that a cross-jurisdiction route would be best achieved through the regional governments of Simcoe County and York Region and their respective transit services, rather than the town's local BWG Transit.
Fares
BWG Transit uses a flat $3 cash fare for adults, while children under 5 are allowed to ride for free. Riders can also purchase a reloadable electronic fare card, easyPASS, for $2. easyPASS fares are also $2. The system uses 90-minute transfers, which are available as a paper slip for riders who pay the cash fare, or which are stored on the easyPASS card for easyPASS riders.
Routes
BWG Transit currently has two routes, the 1 Crosstown and 2 Around-Town. Route 2 Around-Town is further broken down into routes 2A and 2B, which run along roughly the same path in opposing fashion. Route 2B does not operate on Saturdays, and the entire system does not operate on Sundays. All other routes operate a Monday–Friday schedule, with a reduced Saturday schedule.
