Banking BPO services

• New customer acquisition services include telemarketing activities, application processing, underwriting, customer or merchant credit evaluation and verification, credit approval, document processing, account opening and customer care and on-boarding.
• Account servicing processes for credit cards or consumer loans. These most commonly include payment processing systems and services, customer service or call center support operations, product renewals, and loan disbursement; document management services such as printing and mailing of statements, networked printing and storage solutions; collections, recoveries processing, default management, risk management and foreclosure.
• Consumer and commercial lending post origination transaction processing services, such as check processing, clearance and settlement services, remittance, and records management.
• Back office transaction process management for loans or credit card portfolios, including custody services, fraud mitigation and detection, regulatory and program compliance, portfolio analytics, reporting, conversions, management of technology platforms, interface for customer data and custom development.