The Buffalo Metropolitan Transportation Center is located on the southeast corner of North Division and Ellicott Streets in Downtown Buffalo, New York. The transportation center is open 24 hours daily. Managed by the Niagara Frontier Transportation Authority, which also uses the transit center as its headquarters, it operates as a major transportation hub for a number of NFTA Metro bus routes, as well as inter-city bus services. Its location is also of importance in that this terminal normally is the first or last stop in the United States on the busy Toronto-New York City bus corridor in the United States. The closest two Canadian bus stations are Fort Erie or the more frequently served Niagara Falls Transit Terminal at Bridge and Erie Streets in downtown Niagara Falls, Ontario. Built in 1977, the architectural firm of CannonDesign created a terminal that is a "pleasant and even exciting space to experience, with views of travelers, buses and the city beyond afforded by comparatively large areas of glazing". It replaced an older Greyhound Station, located at 672 Main Street, near Tupper. After the Main Street station had closed, it became a police station for the Buffalo Theater District, and is currently used partially as the Alleyway Theatre
Inside the terminal
Aside from the transportation center being the main offices for the Niagara Frontier Transportation Authority and the Buffalo area base office for Greyhound Lines, Inc., there are a number of service based businesses for passengers and employees of the terminal.
A Tim Hortons coffee shop, which replaced Craig and Craig Twin Bakery and the previous NFTA Metro information kiosk in November 2013
In the past, Hardee's and Burger King had an outlet in the terminal that was later turned into a "Travelers Cafe", both operated by Greyhound Lines. The space for the restaurant also had been converted into an indoor waiting area for passengers waiting for local bus service at the corner of North Division and Ellicott. It has since been closed. The NFTA presently uses the area for storage. Additionally, a gift shop existed for a number of years, but has been vacated and renovated into a larger office area for the NFTA Transit Police sub-station.
Nearly all buses operating into Downtown Buffalo come within a short walk of the transportation center.
Future
In the later part of 1999, proposals were made for an updating of the terminal, including a new shopping area, restaurant, and updated passenger waiting area for NFTA Metro passengers, as well as intercity bus passengers. The Buffalo News continued stories on this, as well as progress made on the possible creation of an intermodal transportation facility on the site of the Buffalo War Memorial Auditorium or at Buffalo Central Terminal, effectively linking Amtrak Trains with intercity buses, and local buses "under one roof" in a style similar to the William F. Walsh Regional Transportation Center partway across the state in Syracuse, New York.