Business Information Services Library


Business Information Services Library, previously known as Business Information Service Management Library, is a framework used for information management.
BiSL is a public domain standard since 2005, governed by the ASL BiSL foundation. The framework describes a standard for processes within ] at the strategy, management and operations level. BiSL is closely related to the ITIL and ASL framework, yet the main difference between these frameworks is that ITIL and ASL focus on the supply side of information, whereas BiSL focuses on the demand side.

History

BiSL was originally developed in the Netherlands by RCC/Roccade Atribit. It was first described by Deurloo c.s. in an article "Model voor Functioneel Beheer", in the Dutch annual 'IT Beheer Jaarboek', edition 1998, pages 131-140.
Later, it was adopted by the ASL-BiSL Foundation, founded in 2002. The body of knowledge on BiSL is currently public domain.

BiSL in IT demand management

Based on separatist of duties, Information Delivery can be split in two areas: