Card Factory


Card Factory is a chain of greeting card and gift stores in the United Kingdom founded in Wakefield by Dean Hoyle and his wife Janet; the first store opened in 1997. It is listed on the London Stock Exchange.

History

Dean Hoyle left school with no qualifications, having a self confessed greater interest in football. With his wife Janet, from 1993 they began buying cards wholesale, and selling them from the back of their van at car boot sales and public open air events.
In 1997, they opened their first shop under within the holding company Sportswift Ltd, purposefully choosing secondary retail locations which were cheaper. After opening a few stores, whilst Janet founded and headed up the internal design and print function, Dean concentrated on expanding the business, with a nominal target of 500 retail outlets. This gave the company a profit margin advantage over rivals, including Clinton Cards.
The couple built a board to expand the business, including: Keith Pacey ; Richard Hayes ; Chris Beck ; Darren Bryant. On 28 November 2008, Card Factory purchased about 80 of the 288 stores from failed greetings card company Celebrations Group, as part of a rescue package, securing around 500 of the 1,800 jobs at Celebrations.
The couple put the business up for sale in January 2010 and on 8 April 2010, Charterhouse completed the £350 million purchase of the company which at the time operated 480 stores. This enabled Dean Hoyle to later buy Huddersfield Town F.C. On 14 July 2011, Card Factory purchased gettingpersonal.co.uk for an undisclosed sum. In May 2014, the company floated via an Initial Public Offering on the London Stock Exchange.

Operations

The company operates some 1,000 stores. Macmillan Cancer Support is the company's chosen charity; Card Factory donations to the charity had totalled £1 million by 2008 and £3 million by 2014.

Controversy

The company has been successfully prosecuted for Health and Safety infringements on a number of occasions. Incidents have included poor stock management,
overstocking of stores,
damaged equipment, inadequate risk assessments and staff training.