Jordan held the Miss Rhode Island Teen USA 1990 title and represented Rhode Island at the Miss Teen USA 1990 pageant. In 1997, she won the Miss Rhode Island USA title, becoming the second African-American woman ever to hold that title. She competed at Miss USA 1997 where she placed in the top 10. She appeared in music videos for Backstreet Boys, Ginuwine, Fabolous, Charlie Wilson, Joe, Chico DeBarge, D'Angelo, Coolio, Master P, Ludacris, and Kenny Lattimore. She has worked as a journalist at the Providence American newspaper and in production at the Boston television station WHDH-TV. She has appeared in national television commercials for Coors Light, Sears, Pepsi, Visa, Microsoft, and Mountain Dew. She appeared as a contestant on Dog Eat Dog. Prior to appearing on Deal or No Deal, Jordan was known as a former Barker's Beauty on the CBS game show The Price Is Right from 2001 to 2003. She appeared on Deal or no Deal holding Case #1 for all four seasons. Jordan appeared on the second season of Celebrity Apprentice. In the series, celebrities raise money for a charity of their choice; Jordan selected the NAPSAC Foundation as her charity. She was later asked to return to compete on the All-Star version of Celebrity Apprentice. She was then hired by Apprentice host Donald Trump to co-host the Miss Universe 2009 pageant from the Bahamas alongside Billy Bush. Jordan's first hosting job was for Fox Sports West as a red carpet corespondent for 54321 and also appeared on The Best Damn Sports Show Period. She then went on E! and The Style Network as the co-host of The Modern Girl's Guide to Life for two seasons. After that she was asked to join BET's late night sports show Ballers with John Salley, Guy Torry and Hugh Douglas. Jordan was also a stand out on the satellite radio show The Foxxhole alongside Jamie Foxx, who then gave her her own weekly show on Sirius/XM Radio on The Foxxhole, called "The Claudia Jordan Show". Jordan also co-hosted on "Reach Around Radio". Jordan was a co-host on Tameka Cottle's talk show Tiny's Tonight alongside Tamar Braxton and rapper Trina. The television pilot aired in December 2012 on VH1. Jordan also hosted the a travel show for AT&T called The Summer of Adventure. In October 2014, it was announced that Jordan would be joining the cast of The Real Housewives of Atlanta as a main housewife for its seventh season while simultaneously working as a co-host on the nationally syndicated Rickey Smiley Morning Show. Jordan also often appears as a contributor on CNN/HLN. Next she went on to star in TV-One's The Next 15 and lead her own morning show in Dallas, The Morning Rush, which was the top rated R&B Morning show in Dallas. She now has her own talk show on the Fox Soul Platform called Out Loud with Claudia Jordan.
