East Midlands Ambulance Service


East Midlands Ambulance Service National Health Service Trust provides emergency 999, urgent care and patient transport services for the 4.8million people within the East Midlands region of the UK - covering Nottinghamshire, Derbyshire, Leicestershire, Rutland, Lincolnshire and Northamptonshire.

Performance

In 2016/17, EMAS received over 938,837 emergency 999 calls with ambulance clinicians dispatched to 653,215 incidents.
EMAS employs about 3,290 staff at more than 70 locations, including two control rooms at Nottingham and Lincoln - the largest staff group are those who provide accident and emergency responses to 999 calls.
In 2013, EMAS took on 140 new emergency care assistants. In 2014, EMAS announced they were bringing back the ambulance technician role.
In 2010−11, EMAS missed key performance targets after a cold spell brought snow and ice. By June 2015, EMAS had failed to meet their category 1 response times for the fifth successive year.
In December 2019, ambulance staff spent 13,057 hours waiting at hospitals for the pre-handover of patients, more than double the time spend in December 2018.

Funding

EMAS previously provided patient transport services until contracts worth £20million per year were taken over in 2012 by two private sector companies. In 2012−13, EMAS had a budget of £148M. The trust spent £4.3M on voluntary and private ambulance services in 2013−14 for support in busy periods.
In 2015, the service also faced a drop in annual funding of around £6M.
In October 2014, the trust decided to spend £88,000 on upgrading its computer equipment.
In 2018, the trust said it would need an extra £20M a year to meet the new ambulance performance standards.