El Corte Inglés
El Corte Inglés S.A., headquartered in Madrid, is the biggest department store group in Europe and ranks third worldwide. El Corte Inglés is Spain's only remaining department store chain.
History
In 1934, the founders Ramón Areces Rodriguez and Cesar Rodriguez Gonzalez bought a tailor shop located on one of Madrid's most central streets, calle Preciados, and made it into a limited company. Around 1920, aged 15, Areces had gone to Havana, Cuba, and worked at the famous retail chain Almacenes El Encanto, where he learned the basics of department store business. In 1940, he turned the tailor shop into the current corporation El Corte Inglés, S.A.. On the death of Areces in 1989, his nephews, Isidoro Álvarez, who later became the president, Luis Areces Rodriguez and David Gonzalez Fernandez were named his successors and quickly became some of the most powerful men in Spain. In 1995, El Corte Inglés bought out its only serious competitor, Galerías Preciados, which had entered bankruptcy.Stores tend to be very large in size and offer a wide range of products: stores may sell music, movies, portable and household electronics, furniture, hardware, books, clothes, groceries, gourmet food, cars and real estate.
International expansion began in 2001 in Portugal, with a store in Lisbon, followed in 2006 with a store in Vila Nova de Gaia, opposite the city of Porto, and a third store was planned. In that same year of 2006 just as it opened its second store outside of Spain the company announced expansion outside the Iberian Peninsula: Italy was to be the first country to host a store but, owing to the ongoing eurozone crisis, the plan was suspended, as well as the opening of the third store in Portugal. Various food products bearing the El Corte Inglés brand are marketed in Latin American stores.
In 2009, David Gonzalez Fernandez, one of Cesar Rodriguez's descendants sold his 9% of stake to the company right after the Areces Fuentes Brothers sold their 3%.
In October 2013, the firm sold a 51% stake in the financing department to Spanish banking group Grupo Santander for around €140 million. From 2014 to 2018 the CEO of the company was Dimas Gimeno.
Flagship store
El Corte Inglés' flagship store is located in Madrid at 79 Calle Raimundo Fernández Villaverde. The complex encompasses several buildings and carries the most comprehensive collection of designers of any large store in Spain. Designer boutiques in this store include: Hermès, Louis Vuitton, Cartier, Armani, Armani Jeans, Armani Collezioni, Gucci, Loewe, Dockers, Ralph Lauren, Bulgari, Dior, Dior Homme, Georges Rech, Versace, Hugo Boss, Boss Woman, Ermenegildo Zegna, Tommy Hilfiger, Dolce&Gabbana, Burberry, Façonnable, Pal Zileri, Paul & Shark, Lacoste, Pavillon Christofle, CH by Carolina Herrera, Escada Sport, James Purdey and Sons, Lloyd's, Purificación Garcia, Calvin Klein, Caroll Paris, Amitie, Episode, store brands and many others. Also included is a branch of the Madrid-based Aldeo jewelers, carrying such jewellery designers as Boucheron, Blancpain and Hamilton.E-commerce
El Corte Inglés is the first company in number of customers in Spain, with 3.7 million customers in 2011. In 2013, 3.5 million customers and 137 million visits were registered. In December 2016 they reached their monthly peak, with more than 14 million unique users and more than 30 million visits to www.elcorteingles.es, increasing to 32 million in January 2017, becoming the most visited Spanish commercial website in Spain. Since 1999 its General Director of Electronic Commerce and Distance Sales Division is Ricardo Goizueta Sagues and the Digital Director or Chief Digital Officer is, since 2012, José María Fernández Ortega.Activity Areas
The business group is divided into the following areas of activity, which are usually commercially configured as companies whose shareholding belongs in its entirety or overwhelmingly majority to El Corte Inglés S.A.:- El Corte Inglés S.A. The parent company, dedicated to distribution through department stores. In 2010 it still reached 59% of total revenues and about 63.7% of net profit. As of 28 February 2013, El Corte Inglés has 86 centres, 84 in Spain and 2 in Portugal.
- Hipercor. Chain of hypermarkets dedicated to the distribution of food and household appliances. As of 28 February 2013, Hipercor has 42 centres in Spain.
- Bricor. Home improvement retailer. As of 28 February 2013, Bricor has 16 stores, 14 in Spain and 2 in Portugal.
- Supercor / Supercor Exprés. Supermarket an convenience store chain.
- Sfera. Fashion retailer stores group. It has 68 centers located in Spain and the 3 located in Portugal and franchises in Saudi Arabia, Bahrain, Belgium, Egypt, Greece, Kuwait and Mexico.
- Informática El Corte Inglés. Dedicated to IT consulting, software development and computing services.
- Investrónica. Consumer computing and telephony wholesaler, and former computer manufacturer under the Inves brand. Integrated in IECISA from 2015.
- Telecor. Telecommunications services for consumers and businesses.
- Viajes El Corte Inglés. Travel agency group from a wholesale and retail point of view. As travel agency it has 599 branches worldwide, 506 of which are in Spain and 93 abroad.
- Seguros El Corte Inglés. Insurance company dedicated to insurance brokerage and financial and real estate mediation. It has 105 branches, most of which are located in the El Corte Inglés department stores.
- Financiera El Corte Inglés. A financial services company that finances purchases for customers and distributes the El Corte Inglés shopping card. Present in Spain and Portugal.