The film depicts the social and cultural distance between the inhabitants of an exclusive apartment in downtown Moscow and a crumbling khrushchevka in Moscow's industrial suburb. Elena is a woman with a proletarian background who meets Vladimir, an elderly business tycoon, in a hospital when she is his nurse. This meeting eventually results in their marriage. Her social position and social rank are substantially increased by the marriage to such a wealthy man. Elena's son from a previous marriage is poor and wants money from Vladimir to send his 17-year-old son to university, keeping him out of the compulsory military service. Her son and his family live in a crumbling apartment in the industrial suburb. After being approached by Elena, Vladimir makes it clear that he is not going to subsidize Elena's relatives, and informs her that he plans to make amendments to his will, leaving his wealth to his only daughter from an earlier marriage, with some residual monthly payments to be made to Elena. Elena is terrified by the prospects of such a new will and decides to murder him by switching his own medicines with Viagra, which is extremely dangerous in his post heart attack state. When he dies in bed, she then destroys the handwritten version of the new will which he had not yet been able to formalize with his attorney. Following the destruction of these handwritten notes, she then calls officials to find the body, claiming that she has no idea how and why he died. The death is found upon medical examination to have been caused by the foolish abuse of medications by Vladimir himself, and the actions of Elena as the culprit are completely overlooked. In the absence of a formal will, he dies intestate and Elena inherits half his estate with the other half going to his only daughter. Elena then takes a substantial amount of money to her son in order to pay for her grandson's education. She is thanked and receives the unexpected news that her son's wife is expecting another child. With Elena keeping her part in Vladimir's death a complete secret from her son, her son then gets his wife to open the liquor cabinet in order for the family to toast their announcement of his wife's pregnancy and the future college career of Elena's grandson. Elena's family then decide to move from their decrepit apartment to Vladimir's wealthy home where Elena became the sole occupant after Vladimir's death, in order to start a new life together with Elena.
referred to Elena as "the most vivid evocation... of Moscow’s contemporary society". According to Hoberman, "Zvyagintsev has mapped out a world ruled by ingratitude and the absence of justice". Critic Stephen Holden of The New York Times was impressed by Zvyagintsev's "vision of Moscow as a jungle teeming with predatory wildlife" suggesting that "in this quasi-feudal social environment, avarice and blood ties trump all other values". The Village Voice acclaimed Zvyagintsev's "scalpel-like precision dissecting class that recalls Claude Chabrol". "Shoot this film in black and white and cast Barbara Stanwyck as Elena, and you'd have a 1940s classic", Roger Ebert observes. The relationship between the married couple and their alliance has been described by one critic as "a morganatic marriage nearly a century after the October Revolution".