Florida Public Service Commission


The Florida Public Service Commission is a five-member state board that regulates private utility and telecommunications companies in Florida.
In the utility industry, the FPSC regulates investor-owned electric, natural gas, water, and wastewater utilities. In the telecommunications industry, the FPSC facilitates competitive markets, has authority over intercarrier disputes, and oversees pay telephones, the federal Lifeline Assistance Program and Telecommunications Relay Service.
The FPSC members are appointed by the Governor of Florida and confirmed by the Florida Senate. Commissioners serve four-year terms. One commissioner is chair, elected by the commissioners for a two-year term.
The commissioners are Chairman Gary F. Clark, Julie I. Brown, Art Graham, Donald Polmann, and Andrew Giles Fay.

History

Created by the Florida Legislature in 1887, the FPSC was originally called the Florida Railroad Commission and primarily regulated railroad passenger and freight rates and operations. As Florida grew, the Commission's purpose expanded.
The FPSC consists of five members with experience in fields include economics, accounting, engineering, finance, natural resource conservation, energy, public affairs, and law.
The Governor appoints the commissioners, who are then confirmed by the Florida Senate. Commissioners serve four year terms. Prior to 1979, three Commissioners were elected in a statewide election. The 1978 Legislature changed the FPSC to a five-member appointed board.
The chair is the chief administrative officer of the FPSC, presiding at all hearings and conferences when present, setting FPSC hearings, and performing those duties prescribed by law. The chairis elected by the FPSC.

FPSC Commissioners

Gary F. Clark was reappointed to the FPSC by Governor Rick Scott for a term ending on January 1, 2023. He was first appointed in 2017. Clark was elected chair from January 2020 through January 2022.
Julie Imanuel Brown was reappointed to the FPSC by Scott for a four-year term January 2, 2015 to January 1, 2019. Elected as chair effective January 2, 2016, she was to serve until January 2018. Brown was first appointed by Governor Charlie Crist.
Art Graham was appointed by Crist in July 2010. He was twice reappointed by Scott, most recently for a term through January 2022. He was elected Chair from January 2018 through January 2020. Graham has served two previous terms as Chair.
Donald J. Polmann was appointed by Scott for a term beginning January 2, 2017.
Andrew Giles Fay was appointed by Scott for a term ending on January 1, 2022..

Jurisdiction

The Florida Legislature established the powers and responsibilities of the FPSC as a regulator of public utilities under its jurisdiction. This includes electric, natural gas, telephone, water, and wastewater. the FPSC exercises the following regulator authority:
In 2014, the FPSC regulated five investor-owned electric companies, seven investor-owned natural gas utilities, and 149 investor-owned water and/or wastewater utilities. The FPSCU also had competitive market oversight for 361 telecommunications companies in Florida.
The FPSC does not regulate the rates and service quality of publicly owned municipal or cooperative electric utilities; however, the FPSC does have jurisdiction regarding rate structure, territorial boundaries, bulk power supply operations, and power supply planning over 35 municipally owned electric systems and 18 rural electric cooperatives. The FPSC has jurisdiction regarding territorial boundaries and safety, over 27 municipally owned natural gas utilities and 4 gas districts. In addition, the Commission exercises safety authority over all electric and natural gas systems operating in the state.

Consumer Information

The FPSC participates in consumer forums, community meetings, and customer meetings and hearings and consumer publications. The FPSC participates in consumer programs and distributes conservation-related materials through partnerships with governmental entities, and consumer groups.
Each year, the FPSC provides educational brochures to Florida public libraries for consumer distribution. The Commission has recently increased its Library Outreach Campaign participants to educate consumers across the state. Through the program, a variety of FPSC publications highlighting practical energy and water conservation measures are distributed to library patrons throughout the year.
Events to promote energy efficiency and conservation education are annually observed during October's Energy Action Month, sponsored annually by the U.S. Department of Energy.
National Consumer Protection Week observed each year in March, highlights consumer protection and education efforts around the country, and is important to the FPSC's conservation education efforts.

Lifeline assistance

The Florida Lifeline program is part of the federal Universal Service Program designed to enable low-income households to obtain and maintain basic local telephone service. The Lifeline program offers qualifying households a minimum $9.25 discount on their monthly phone bills, or a free Lifeline cell phone and monthly minutes from certain wireless providers.
Eighty-eight local, state, and federal agencies, organizations, and businesses, and 22 telecommunications companies were involved in the collaborative effort to increase awareness and participation in the Lifeline program in 2014. Promotional activities in 2014 featured National Lifeline Awareness Week, National Consumer Protection Week, Older American's Month and ongoing "grass roots" efforts to increase awareness and enrollment in the programs. Each month, the FPSC sends a cover letter and informational packet to two organizations to encourage continued Lifeline outreach to their eligible clientele. In addition, the FPSC attends as least two community events each month to promote Lifeline.
As of June 2014, 957,792 eligible customers participated in the Florida Lifeline program. The six companies with the highest Lifeline enrollment in Florida were SafeLink Wireless, Assurance Wireless, i-wireless, AT&T, CenturyLink, and Verizon with 98.7 percent of the Florida Lifeline customers.

Florida Relay Service

The FPSC oversees the administration of a statewide telecommunications access system to provide access to Telecommunications Relay Services by persons who are deaf, hard of hearing or speech impaired, or others who communicate with them.
In early 2014, AT&T notified the FPSC that it was opting out of its contract options, so the FPSC issued a Request for Proposals for a new Relay Service Provider. Based on a competitive bid evaluation process, the Commission awarded a three-year contract with Sprint Communications Company, L.P. to provide telecommunications relay service to the nearly three million hard-of-hearing, deaf, deaf/blind, and speech impaired Floridians. Service begins June 1, 2015. Of the two companies bidding, Sprint received the highest technical rating and offered the lowest overall per-minute cost for service. Sprint was the only bidder proposing to hire an in-state Customer Relations Manager. Sprint also proposed to designate a Florida Relay Quality Manager.