The General Service Medal was instituted by the State President in 1987.
Award criteria
The medal could be awarded from 1 January 1983, to serving members of all ranks of the South African Defence Force for operational service inside South Africa in the prevention or suppression of terrorism or internal disorder, or the preservation of life, health or property, or the maintenance of essential services and law and order, or crime prevention. In effect, it also served as a campaign medal for the State of Emergency operations against Umkhonto we Sizwe and the Azanian People's Liberation Army from 1985 to 1990. Instituted by warrant on 9 May 2002, the Maluti Clasp was authorised for personnel who participated in Operations Boleas and Maluti in Lesotho.
Order of wear
The position of the General Service Medal in the official order of precedence was revised three times after 1987, to accommodate the inclusion or institution of new decorations and medals, first upon the integration into the South African National Defence Force in 1994, again in April 1996, when decorations and medals were belatedly instituted for the two former non-statutory forces, the Azanian People's Liberation Army and Umkhonto we Sizwe, and finally upon the institution of a new set of honours on 27 April 2003, but it remained unchanged, as it was on 27 April 1994, on the latter two occasions. ; South African Defence Force until 26 April 1994:
* Preceded by the Southern Africa Medal of the Republic of South Africa.
* Succeeded by the Defence Medal of the Republic of Ciskei.
Description
; Obverse The General Service Medal is a medallion struck in nickel silver, 3 millimetres thick and 38 millimetres in diameter, depicting the castle emblem of the South African Defence Force, partly surrounded by a wreath of leaves. ; Reverse The reverse has the :File:Coat of Arms of South Africa.svg|pre-1994 South African Coat of Arms with the words "GENERAL SERVICE" at left and "ALGEMENE DIENS" at right around the perimeter, with the medal number stamped underneath the Coat of Arms. ; Clasp Only the Maluti Clasp was authorized, struck in bronze with a hole at each end to allow it to be sewn onto the medal ribbon. ; Ribbon The ribbon is 32 millimetres wide, with a 6 millimetres wide dark blue band, a 2 millimetres wide white band and a 7 millimetres wide orange band, repeated in reverse order and separated by a 2 millimetres wide dark blue band in the centre. ; Versions The first batch of medals had a rough frosted-like surface, while the later version had a more traditional and more attractive smooth surface.
Mentioned in dispatches
A recipient of the General Service Medal who was Mentioned in Dispatches during such operational service inside South Africa, was entitled to wear a miniature Coat of Arms on the medal ribbon.
Discontinuation
Conferment of the medal was discontinued in respect of services performed on or after 27 April 2003.