Glassbox


Glassbox is an Israeli multinational Software as a Service company headquartered in London, that is active in the domain of risk management, big data and analytics. It designs, develops and sells solutions for digital security as well as for managing and optimising customer experience for web and mobile applications. Their clients include Expedia, Hotels.com, Hong Kong Express, and Singapore Airlines, amongst others. In December 2019, the research and advisory firm Gartner identified Glassbox as an example provider within its competitive landscape, as well as an example provider with emerging customer analytics capabilities.
In terms of private investment, Glassbox has raised US$32.5 million, with the most recent round of US$25 million dollars undertaken in October 2018. This last round was led by Washington, D.C.-based software-centered growth fund Updata Management LLC., and included participants such as Ibex Investors, CEIIF, CreditEase, and Gefen Capital.
In July 2019 Glassbox announced a strategic partnership with Microsoft, and in September 2019 Glassbox announced that its toolkit was integrable with the Salesforce platform.
Glassbox is SOC 2 and ISO 27001 certified. In addition, in order to prevent customer-sensitive information from being intercepted by man-in-the-middle attacks, the Glassbox SDK provides the capability of `blacking-out' sensitive data fields from any part of a client's user interface in order to obfuscate visual data if it is being transmitted across an unsecured network. In February 2019, the company CTO issued statements on the company website suggested that going forward, all Glassbox clients should both ensure that this functionality is used correctly, and explicitly request user consent.