Greensborough Plaza


Greensborough Plaza is a major regional shopping centre, located in Greensborough, Victoria in the north eastern suburbs of Melbourne, Australia.
The centre, also known to some locals as “Greensy”, has more than 180 stores over three levels, anchored by Coles, Kmart, Target, Aldi, JB Hi-Fi Home and Hoyts Cinemas.

History and development

Early days

First opening in 1978, the centre was known simply as Greensborough Shopping Centre. Around 1990, the centre was known as Valley Central, and the current Greensborough Plaza name was introduced in 1995. Former major tenants in the centre over the years have included: Waltons department store, Stan Cash, McEwans, Venture, Jewel Food Barn, Franklins No Frills and World 4 Kids.

Redevelopments

The shopping centre has undergone two major renovations in its lifetime. The first of these renovations took place in 1990, and the second in 1996 which included the addition of a new 13,000m² Myer store, the first new store for the chain to open within Victoria in over twenty years.
In 1998, both Harvey Norman and Rebel Sport both commenced operations at the centre. Both stores were designed as new larger concept stores which had never been tried by either retailer before.
Harvey Norman has left in 2015 and JB-Hi-Fi moved to its location becoming a much larger, JB Hi-Fi Home store.
Since 2011, the centre has undergone four stages of redevelopment. Stage one in 2011 saw new glass lifts installed in the centre court. Coles underwent a major refurbishment during this period and re-opened in 2012. In July 2011, ALDI and JB Hi-Fi opened on Level 1. As mentioned, Harvey Norman left the centre in 2015, with a much larger JB Hi-Fi Home store opening in its place later that year.
In 2014, most of the centre's interior was renovated. New lighting was installed around the centre court on levels 2 and 3, as well as through level 3. Painting of the interior walls and new seating were also carried out to give the centre a much more modern feel.
In late 2015, a new kids’ precinct opened on level 2, near the Main Street entrance to the centre. A new kids’ play space opened along with 7 new stores and new amenities.
In late 2016, a new casual dining precinct opened on Level 3 near the Hoyts cinema complex. Six new restaurants were welcomed to the centre, including well-known eateries Schnitz and The Groove Train. Hoyts itself also underwent a major refurbishment. This included new recliner seats installed in all of the cinemas, as well as an overall modernisation of the complex. A new Ben & Jerry's ice cream shop opened near the entrance, in the old ticket box space.
The latest redevelopment saw the entire Level 1 space undergo a major renovation. Many new stores opened, although a few of the stores relocated to new spaces. New seating and lighting was also added, and a few more stores all underwent renovations.

Myer controversy

In September 1997, it was announced that the Myer department store was to be converted into an outlet for Target, as a Target Home concept store. Costing A$5 million, the conversion was scheduled for completion by February 1998.
The store was converted after months of evaluation and market research, on account that the store was not satisfying consumer needs. According to research undertaken by the Centre and Coles Myer at the time, customers were preferring to go to larger Myer outlets in the nearby suburbs of Preston and Doncaster. Analysis also suggested that a Target outlet at the centre was more preferred by the centre's target market, and would boost visitors to the centre by 6%. The Greensborough Plaza location was the first Target store to be rolled out as part of the Target Home concept.
The change cause some significant controversy amongst retailers in the centre, who complained that they had rented in the centre on the key basis of Myer being an anchor tenant. Some in the centre had even considered taking legal action against then centre managers Lend Lease, particularly in light of what they felt were inflated rent prices based on the stores presence in the centre.
The situation between tenants and the centre managers continued to escalate, until a merchant group was formed in March 1998 to represent affected retailers in discussions with Lend Lease. One long-time tenant of the shopping centre claimed that his rent had increased by 110% since the naming of Myer as a new anchor tenant in 1995.
The Myer store eventually closed its doors on 17 May 1998, with Target opening in its place later the same year. Target have since discontinued the Target Home chain, but Greensborough Plaza is one of the only outlets left still sporting the old logo.

Ownership

During the 1990s, the centre was part owned by both General Property Trust and then later Lend Lease subsidiary MLC Limited. Unlisted Lend Lease managed trust, the Australian Prime Property Fund was the other joint owner during this period. During both these owners, the centre was managed by Lend Lease.
In 2000, MLC sold its stake in Greensborough to SAS Trustee Corporation, in a deal said to be valued at around A$80 million.
In 2005, the centre was owned by SAS Trustee Corporation and Australian Prime Property Fund. On 26 May 2005, Australian Prime Property Fund completed the purchase of SAS's 50% share in the centre for A$160 million, giving it full ownership of the centre.

Statistics

Total annual retail sales at the centre by March 2005 came to A$312 million.

Transport

Greensborough Plaza provides parking for around 2815 vehicles and is serviced by trains, 10 bus routes and taxis.

Parking

Adjoining the Plaza is a seven-level multideck carpark, accessible via The Circuit. An additional three levels of parking are located above the Target store.

Public transport

Greensborough Plaza is directly serviced by SmartBus route 902 as well as 7 regular bus routes, with bus stops located outside the main plaza entrance on Main Street. A taxi rank is also located adjacent to the bus stops on Main Street. The stop for bus route 293 can be reached by a 200-metre walk north east from the plaza along Main Street. Greensborough railway station is located nearby and is a 500-metre walk east from the plaza to the station. SmartBus route 901 stops outside the station.