Her Majesty's Courts and Tribunals Service remains operationally independent, and the responsibility for overseeing the leadership and direction of the agency rests with its Board, three of whose members are judicial officeholders and one of whom is Senior Presiding Judge. The Chief Executive is responsible for the day-to-day operations and administration of the agency, and is the Accounting Officer for the agency. The Lord Chancellor is required by section 1 of the Courts Act 2003 and section 39 of the Tribunals, Courts and Enforcement Act 2007 to ensure there is an efficient and effective system to support the carrying on of the business of courts and tribunals, and it is to the Lord Chancellor that the agency is accountable, and the Lord Chancellor is in turn responsible for accounting for its operations to Parliament. Her Majesty's Courts and Tribunals Service is an executive agency, in contrast with the Scottish Courts and Tribunals Service which is a non-ministerial government department. However, it is unique in being such an agency and having constitutional accountability to judges as well as the Lord Chancellor. The framework document says that the agency is accountable to the Lord Chief Justice of England and Wales and the Senior President of Tribunals. This provides a unique partnership between all three in relation to the effective governance, financing and operation of Her Majesty’s Courts and Tribunals Service. For example, where the Board cannot reach agreement, its Chair will refer the issue in question to the Lord Chancellor and the Lord Chief Justice for a decision. Any amendment of the framework document must be agreed between all parties, and laid before Parliament. Furthermore, the Lord Chief Justice is entitled to terminate the partnership if either concludes that it is no longer compatible with his constitutional position or the independence of the judiciary. By doing so, a report will be presented before both Houses of Parliament of that fact, and the governance of Her Majesty’s Courts and Tribunals Service will revert to a conventional agency model reporting directly to the Lord Chancellor unless and until a new model is agreed between the Lord Chancellor and Lord Chief Justice or a different legislative framework is put in place.
Money Claim Online
Money Claim Online is a UK government Internet-based service by Her Majesty's Courts and Tribunals Service for claimants and defendants in England and Wales. It states that it is "a convenient and secure way of making or responding to a money claim on the Internet". The claim must be made by a single claimant against at most two people or organisations, and must be for a fixed amount not exceeding £100,000.
Chief Executives
Peter Handcock 2011 – January 2015 (previously Chief Executive of HMCS
Natalie Ceeney January 2015 – May 2016
Kevin Sadler May 2016 – November 2016 Interim Chief Executive
Susan Acland-Hood commenced November 2016. Incumbent
Interpreter service
The service privatised their language interpretation service in 2011, giving a contract to CapitaTranslation and Interpreting. Figures released to The Guardian in 2016 show that over 2,600 court cases were adjourned because of a failure to provide an adequate interpreter in the previous five years. From 31 October 2016 these services have been delivered under four separate Lots through the following providers:
Lot 1 – Spoken Face to face, telephone and video interpretation -
Most translation into Welsh and Welsh-English interpretation is sourced through HMCTS’ own Welsh Language Unit. Statistics on the use of language interpreter and translation services in courts and tribunals forms part of the quarterly available through the .