Internode (ISP)


Internode Pty Ltd is an Australian Internet service provider that provides ADSL and NBN broadband Internet access, business-class access, web hosting, co-location, Voice over IP, and a variety of related services.

History

The company was founded on 8 May 1991 by Robyn Taylor and Managing Director Simon Hackett, Internode is based in Adelaide, South Australia. The company's services are available nationwide through many means including:
Internode was the first ISP to offer ADSL2/2+ services in Australia, by installing their own DSLAMs in Telstra exchanges. This allowed them to offer access speeds of up to 24Mbit/s, significantly higher than the fastest speed then offered by Telstra at the time.
Internode also provides a Naked ADSL2+ service, operating on both Agile and Optus hardware. This does not include a PSTN voice service, but also does not require line rental.
Internode is also a part of the Terria consortium which bid to build the National Broadband Network.

Acquisition by iiNet

On 22 December 2011, Western Australian based internet service provider iiNet announced the acquisition of Internode in a deal worth $105 million. The two companies continue to manage two separate brands and operate separately.
In May 2012, it was announced that Simon Hackett's role would change from being the Managing Director of Internode to become a non executive board member for iiNet. At the same time several members of Internode's management team were transferred to management positions within iiNet.
In November 2013, it was announced that Simon Hackett would be leaving Internode and the iiNet Group to join the board of the NBN Co which has been tasked by the Australian Government to provide the next generation of broadband to Australia.
In September 2015, iiNet was successfully acquired by TPG Telecom in a $1.65 billion deal.
It also provides services for video game company Valve.

Milestones

Internode has supported many local events, such as the Adelaide Film Festival, WOMADelaide, the Adelaide Fringe and the Global Green hosting Challenge.

Products

VoIP

Internode operates a nationally available VoIP based service called NodePhone which leverages the international Agile backbone network and widespread deployment of Cisco VoIP gateways on that backbone to offer low cost, distance independent telephony services. This telephony service runs over a national private IP network, not over the "best-effort" Internet like many VoIP competitors. As such, it is positioned as a carrier grade, packet based voice service, and is not susceptible to quality problems created by external Internet path failures or congestion. While the original NodePhone did not allow incoming PSTN calls, NodePhone2, released on 23 April 2007, is a full two-way VoIP service.

Wireless hotspots

Internode provides a contiguous wireless hotspot network, formerly known as CityLAN, in Adelaide, South Australia. The network is an initiative brought about to provide Internet access throughout Adelaide, and eventually nationally. This high-speed Wi-Fi network is open to the public with coverage at hotspots throughout the Adelaide CBD.
The CityLAN network is an existing wireless network in the Adelaide city provided by Internode. It provides wireless access to guests and existing Internode customers and has strong access around North Terrace, Rundle Street, Rundle Mall, Grenfell Street, Hutt Street, and areas of North Adelaide. Access through the Internode Wireless Hotspot network is also provided throughout both the Adelaide Airport and Darwin International Airport terminals. Guests may only use a limited number of services, while Internode customers that log into the service get all ports opened, allowing, for instance, the use of email clients like Thunderbird or Outlook.