Interpersonal adaptation theory
Interpersonal adaptation theory is often referred to as a theory of theories. Several theories have been developed to provide frameworks as explanations of social interactions. After reviewing and examining various communication theories and previous empirical evidence pertaining to interpersonal communication, a need to address ways in which individuals adapt to one another in interactions became apparent. The importance of observing both sides of a dyadic interaction lead to the development of the interpersonal adaptation theory. The theory states, individuals enter interactions with expectations, requirements, and desires, which combined establish an interaction position. Once the interaction begins, the difference between interaction position and the other party's actual behavior determines whether the individual will adapt and continue the communication positively or not.
Background
In 1995, Judee K. Burgoon, Lesa Stern, and Leesa Dillman published a book titled, Interpersonal Adaptation: Dyadic Interaction Patterns in which they described their findings on a "new" theory which drew from the results of previous theories. Burgoon and her team examined fifteen previous models and considered the most important conclusions from the previous empirical research. They reviewed theories based in biological, arousal and affect, approach and avoidance, compensation and reciprocity, communication and cognitive, and social norms models. The conclusion after consideration of a multitude of theories and models stated, "while most theories predict a mix of patterns rather than committing to a single dominant pattern, they conflict over which patterns are likely under a given set of conditions."The theories and the models from which they are derived are include but are not limited to:
- Biologically based models: interacting individuals will exhibit similar behaviors to one another. Patterns presumed to be innate based on basic needs in bonding, safety, and social organization
- *Motor Mimicry – describes an interaction and how an interactant will mimic another, usually out of empathy, or perceived empathy
- *Interactional Synchrony
- *Mirroring
- Arousal-based & affect-based models: internal and emotional states are driving forces in people's decisions to approach or avoid others
- *Affiliative Conflict Theory – Argyle & Dean – individuals have needs for both affiliation and autonomy
- *Discrepancy Arousal Theory – Cappella & Green – predicts discrepancies from expected behavior patterns produce arousal change
- Approach & avoidance models: reciprocity and compensation
- *Arousal-Labeling Theory – Patterson – external factors influence how an individual will react in any given interaction
- Social-norm models: out of felt social obligation, individuals will reciprocate the behaviors they receive from others
- *Norm of Reciprocity – out of social obligation, an individual will respond in the same manner as another
- *Communication Accommodation Theory – Gallois et al. and Giles – considers the way an individual interacts with another based on the context of the interaction
- *Social Exchange Theory
- *Resource Exchange Theory
- Communication & cognitive based models: communication-related cognitions and behaviors, analyzing the interaction patterns and the meaning behavioral patterns convey
- *Sequential Functional Model – explains the stability of interaction and how each interactant accommodates the other
- Combined elements of preceding models:
- *Expectancy Violations Theory – Burgoon – an interaction can be described positively or negatively based on an individual's expectations and the actual behavior of the other person
- *Cognitive Valence Theory – Andersen – describes and explains the process of intimacy exchange within a dyad relationship
Definitions
- Requirements - interactant's basic human needs and drives; i.e. survival, safety, comfort, autonomy, affiliation
- Expectations - what is anticipated based on social norms, social prescriptions, individuated knowledge of the other's behavior; i.e. self-presentation, and demands
- Desires - highly personalized, one's goals, likes, and dislikes
- Interaction Position - a net assessment of what is needed, anticipated, and preferred as the dyadic interaction pattern in a situation
- Actual behavior - partner's actual performed communicative behavior in an interaction
- Convergence – the act of becoming more alike as a relationship progresses. If one interactant identifies and wants to be integrated with another, the first interactant will converge toward the communication behaviors of the other, adapting to rate of speech, volume, pauses, utterances, vocabulary, posture, and/or mode of dress.
- Divergence – the opposite of convergence; becoming more dissimilar. Divergence occurs when interactants try to accentuate communicative differences between themselves and another interactant
- Mirroring – an individual's behavior becomes identical to the other party's behavior; also referred to at matching
- Compensation – an individual reacting dissimilar to another individual's response
- Reciprocity – an individual will react in a similar way to another individual's reaction
- Maintenance - an individual's communicative behaviors and patterns attempt to maintain stability throughout an interaction
Basics
For example, when a wife of an airman comes to her husband after he has hurt her emotionally, because he has not been spending enough time with her before he deploys, she may expect him to behave defensively, need him to not get mad thus spending even less time with her, and want him to understand her feelings. The wife's requirements, expectations, and desires are a combination of biological needs and socially learned behaviors. Expectations are typically based on previously experienced social interactions or social norms. Requirements, such as the need for safety, may be more prominently based on a biological need for.
In the above example, according to IAT, if the husband responds in a manner which meets his wife's requirements and desires, she will reciprocate and posture to mirror his behavior in the interaction. The theory explains, the reason reciprocity occurs, is because a positive and stable interaction is most preferred.
If in the given example, the husband meets his wife's expectations and behaves unfavorably toward her, her response behavior will diverge, to deescalate the situation. The use of compensation is the most common behavioral response to occur in this interaction. In divergence, the wife may assume a role of the "fire extinguisher" and find herself frequently putting out fires or deescalating negative interactions in the relationship.
Another example of interpersonal adaptation theory may be observed in an international business exchange. Consider the following example, in the United States business meeting culture is conducted in a direct, forward, and opinionated way. American business people engaged in meetings with an agenda and openly voice their ideas and opinions. In contrast, Japanese business culture is formal, polite and conducted at an elevated level of etiquette. In events in which the two cultures engage in business together, the Japanese businessman may expect the American businessman to be direct and opinionated but prefer politeness. If instead the American displays tact and decorum, the interaction will be more positive than had the expectation of the Japanese businessman been met. In this cross-cultural exchange, the interaction will likely adapt in convergence reciprocity.
Theory
The review of past theories, empirical evidence, and considerations of their own investigations, lead Burgoon and her colleagues to propose nine principles meant to guide the new interaction adaption model:Based on the foundation set by the proposed nine guiding principles and the recognized importance of observing both sides of an interaction, the dyadic model of the interaction adaptation theory was created. The interaction adaptation model is derived from five key concepts.
The first three of the five concepts, which govern behavior are requirements, expectations, and desires. Individuals engaging in an interaction begin with a combination of the three.
R, E, & D are interrelated and not independent.
The fourth concept, interaction position, is a product of an individual's requirements, desires, and expectations.
Burgoon and her colleagues presented the first four concepts in mathematical formula format:
Understanding R, E, D and IP
- R, E, and D proscribe certain response options
- R, E, and D are hierarchically ordered – IP is typically driven by required needs first and so on
- Rs do not result in a single interaction pattern
- Es predominate in the equation and lead to strong inclination to match and reciprocate another's behavior
- Ds are less likely to be more significant than R or E but also lead to matching and reciprocation
Understanding IP and A
- IP and A can be placed on a continuum. The discrepancy assessed between the two determines the interaction outcome.
- The goal is to minimize the gap between IP and A and align both individual's behavior with the IP by prompting a reciprocal response from the partner
In summation, interpersonal adaptation theory explains the dyadic interaction as follows, prior to an individual entering an interaction with another individual, their interaction is predisposed with certain expectations, desires, and requirements, or an interaction position. Once the communication begins, the difference between interaction position and the other party's actual behavior determines whether the individual will adapt and continue the communication positively or not.