Jungle Disk backup is a monthly subscription software service that supports laptops, desktops, and servers for Microsoft Windows, macOS, and Linux operating systems. Data is backed up to an online disk using either a continuous backup or scheduled to back up of selected files, folders, or a everything on a system. Data can be accessed from the software client, a web browser, or mobile devices running Android or iOS. It also provides a WebDAV server for integration with other applications. Customers can protect their data using AES-256 encryption with their own key so even Jungle Disk employees cannot access any records. Each subscription includes 10 gigabytes of storage with pay-as-you-go for additional data.
History
Jungle Disk was founded in Atlanta by Dave Wright in 2006. On October 22, 2008, Jungle Disk entered into an agreement to be acquired by Rackspace Hosting, Inc. Rackspace purchased Jungle Disk in order to expand their cloud hosting services. After the acquisition integration Dave left Rackspace to found SolidFire and then Jungle Disk was relocated to San Antonio in 2010. The pace of development slowed down as Rackspace focused on its Cloud infrastructure software platform which became OpenStack. In 2013, Rackspace revived Jungle Disk customer support going from ticket only service to include phone, chat and ticketing. On January 5, 2016, Jungle Disk spun out of Rackspace US, Inc. and is now a privately held company headquartered in San Antonio, TX. On December 5, 2017, Jungle Disk announced it acquired SafetyNet, the first backup for QuickBooks Online, from Jobber. On March 6, 2018, Jungle Disk announced it acquired TeamPassword, the password manager for connected teams, to simplify password management security. The addition of TeamPassword to the Jungle Disk product portfolio gives small businesses a data security tool to help generate secure unique passwords and share access to applications and services enabling users to be more productive during work collaboration.
Funding
Jungle Disk raised $11 million in equity in 2016 as part of the spin-off from Rackspace. Investors include a number of San Antonio family offices. On January 18th, 2017 Jungle Disk announced it tripled its growth capital through additional funding from existing investors.
Awards and honors
On December 7, 2016 Jungle Disk won the Tech-onomic Impact Award in the 2016 Tech Titans Awards presented by the San Antonio Business Journal. On January 31, 2017, Jungle Disk was named one of ten finalists in 'The Best Cloud Storage and File Sharing Providers for Businesses in 2017' by PC Magazine. In March 2017, Jungle Disk was named a 'Top 10 Cloud Storage Solution Provider' by Cloud Technology Insights. On May 23, 2017, Jungle Disk was named one of five finalists in the 'Best Cloud Backup Services for Businesses' by PC Magazine and tied for second on scoring while having the most affordable price by a large margin. On May 11, 2018, Jungle Disk was named one of Lifewire's list of 21 Online Backup Services.
Criticism
The Jungle Disk client software did not receive an update from 2012-2014 and then while part of the Cloud Office portfolio a new version was released in December 2015. On June 3, 2011, Colin Percival, owner of Tarsnap, identified two potential weaknesses in Jungle Disk's security:
The lack of a Message Authentication Code means that file corruption or arbitrary file content insertions will not be detected if the attacker can bypass Amazon or Rackspace security and directly modify data in S3 or Cloud Files.
