The history of the Kowloon property is tied to the history of the Shangri-La Hotels and Resorts, which began with the opening of the Shangri-La Hotel Singapore in 1971. The Kuok Group that built the Singapore hotel put the management of it under Western International Hotels, before Kuok themselves entered the hotel management world in 1979 when Kuok Hotels was formed to manage the Rasa Sayang Resort and Spa in Penang, Golden Sands Resort in Penang, and The Fijian, Yanuca Island, on Fiji. The Kowloon Shangri-La hotel opened on 17 June 1981 and was managed by Westin just as it Shangri-La predecessors, but a year later the Kuok Group created Shangri-La International Hotel Management Ltd. In April 1991,Shangri-La Hotels and Resorts assumed management of the Kowloon from Westin, as well as all hotels it had owned until that point. To celebrate its 30th anniversary in 2011, the hotel held an exhibition of photographs submitted by the public, from guests who had visited from around the world during the three decades since its opening. A judging panel of photographer Water Poon, president of the Institute of Professional Photographers Carsten Schael, and Anthony Lau Chun-hon, executive director of the Tourism Board selected the winners.
Awards
Kowloon Shangri-La frequently receives recognition as one of the top luxury hotels in Asia, featuring in media such Condé Nast Traveler. It has won the following awards.
Certificate of Excellence, Daodao.com, 2013
World's Top Hotel Gold List, Condé Nast Traveler, 1997 to 2013
Best Hotels for Service Category, Condé Nast Traveler Readers' Awards, 2011
China's Top 10 Most Popular Business Hotels, The Golden Pillow Award of China Hotels, 2009 and 2011
Top 10 MICE Hotels in China, China Hotel Starlight Awards, 2011 and 2012
Top 10 Best Business Hotels in China, Travel + Leisure, 2010 and 2011
Guide to the World's Best Hotels T+L 500, Travel & Leisure, 2003 to 2011
Top 25 Luxury Hotels in China, Tripadvisor 's Travellers' Choice, 2012
One of the Top 25 Hotels in Hong Kong / Macau / Taiwan, TripAdvisor 's Travellers' Choice, 2010
Design and construction
Kowloon Shangri-La is located in the tourist-heavy Tsim Sha Tsui East, within walking distance of the luxury boutiques on Canton Road, the Temple Street Night Market and Chungking Mansions. The interior design, which includes a lobby created from Italian Statuario marble and two murals of the Shangri-La Valley by UK artist Malcolm Golding, was developed by Y Shibata & Associates of Japan, Don Aston Designers Asia Ltd., and Bilkey Llinas Design Ltd. Attention to detail includes the changing of carpets in the elevators at midnight every night, to mark the days of the week. Malcolm Golding returned in 2003, 23 years after painting the original murals, to restore them. He became a tourist attraction as he used bamboo scaffolding to repaint his vision of Shangri-La as a "lush tropical valley hemmed by startling mountains, with colourful birds and huge flowering plants surrounding a stylised Chinese palace."
Features
Rooms and suites
The rooms of the hotel were developed by LRF Designers Limited and number 688, of which 646 are guest rooms, and 42 are Suites. Suites include the Executive, Harbour View, Premier Harbour View, Specialty and Presidential Suite. The rooms average 450 square feet, some of the largest available on the crowded peninsula of Kowloon and many of the rooms directly overlook Hong Kong Island waterfront. Rooms on floors 19 through 21 are dedicated to the "Horizon Club"
Restaurants
The hotel holds five speciality restaurants serving a variety of cuisines under Executive Chef, as well as a lounge and a bar, Lobby Lounge and Tapas Bar. Both outlets were designed by Bilkey Llinas Design Ltd., and the Tapes Bar was honoured with the "Wine by The Glass Restaurant Award", organised by Restaurant & Bar Hong Kong, in 2011. Previously, the hotel hosted Californian restaurant Napa, described as a "Hong Kong institution" when it closed in June 2005 after 12 years. It was the first fusion restaurant of its kind to appear in a Hong Kong Hotel and was led by chef David Monson. The hotel's French bistro Margaux closed down the same year, replaced by Italian restaurant Angelini.
Angelini – Italian
Chef Alessandro Angelini leads the hotel's Italian restaurant, which was honoured as "One of Hong Kong's 50 Finest Restaurants" in Dining with Stars 2008, organised by Hong Kong Tatler and supported by Hong Kong Tourism Board. The restaurant was designed by Zanghellini & Holt Architect and seats 69. With over 20 years of experience in the culinary industry, Chef Alessandro, a native of Rimini, has been exposed to the gourmet world that spans Europe, North America and Asia. Chef Alessandro has had the pleasure of working alongside celebrated chefs, such as Gino Angelini and Gualtiero Marchesi, and many other culinary icons. In addition, he has cooked for many celebrities, including the world-famous British singer George Michael and former tennis world champion Andre Agassi.
Cafe Kool – International
Led by Chef Lou Kuok Kam, Cafe Kool is the hotel's largest, with 322 seats. Serving Global cuisine, it was designed by Bilkey Llinas Design Ltd. with a hard wood ceiling and marble surfaces. The restaurant offers a buffet.
Nadaman – Japanese
Serving Kyoto-style Japanese cuisine in kaiseki style and also including a teppanyaki grill and sushi bar, Nadaman is led by Chef Takao Kojima and can host 138 guests. Nadaman first opened in Osaka in 1830, and the Kowloon Shangri-La restaurant which opened at the same time as the hotel, in 1981, was its first overseas outlet. Kojima spent 20 years at Nadaman in Japan before moving to Hong Kong, where here changes the mini-kaiseki menu every month. The restaurant's interior was designed by CL3 Architects Ltd. and Kanko Kikaku Sekkeisha Consultants & Designers Ltd., Tokyo. In 2005 it was named one of the "top ten great hotel restaurants in the world" by Hotels Magazine. In 2010, the Kaiseki cuisine Japanese fine dining restaurant, Nadaman, was listed along with its sister outlet at the Island Shangri-La, as the 'Best Japanese restaurant' on the Hong Kong Best Eats 2010 list compiled by CNN Travel in 2010.
Shang Palace – Chinese
Shang Palace, led by Chef Mok Kit Keung is a two-Michelin-starred Cantonese restaurant, received in the Michelin Guide's inaugural 2009 Hong Kong and Macau edition. Designed by LRF Designers Ltd., it holds 160. The restaurant was entirely refurbished and reopened in September 2012.
Deli Kool – Delicatessen
Chef Thomas Broger creates breads, pastries and desserts at the 24-seater delicatessen located at the hotel's mezzanine.
Corporate Social Responsibility
Kowloon Shangri-La, Hong Kong has worked with a number of local charitable organisations such as Christian Action, offering financial assistance to guest donation programmes, as well as arranging numerous charity visits to those in need, and sponsoring venues for charity events. Projects include a School visit and Easter egg-painting workshop for students from Ebenezer School & Home for The Visually Impaired, a Tree-Planting Challenge organised by Friends of the Earth, a Mid-Autumn Festival Lunch Party for elderly in collaboration with The Rotary Club of Channel Islands, and food donation and serving to refugees and asylum seekers at Chung King Mansion in association with Foodlink.