Cars are arranged as married pairs, where each car contains a complete set of controls for an engineer, conductor, or brakeman. However, the 'B' Cars contain a handicapped accessiblerestroom, which is larger than the restroom provided on the M1 and M3 railcars and designed to accommodate a wheelchair, as well as an attendant and/or service animal accompanying the passenger. The enlarged bathroom reduces the number of seats in the car. The M7 was built as two separate but similar models due to the different electrical and signaling systems on the LIRR and Metro-North. Their most notable differences are the color schemes on the cab end of each car. Metro-North M7As have blue fronts with white stripes, while LIRR's M7s have black and yellow fronts. In addition, the Metro-North uses under-running third rails inherited from the former New York Central Railroad, and the LIRR uses over-running third rails. Metro-North's M7As are not equipped with illuminated number boards, while LIRR's M7s are. The Metro North M7s were also used In the 2016 filmThe Girl on the Train
History
In late 1999, a contract was awarded to Bombardier for 836 LIRR M7s. Delivery began in early 2002, and test trains for the LIRR M7 began on the Ronkonkoma Branch. After several successful tests, LIRR M7 revenue service began on the Long Beach Branch on October 30, 2002 and Metro-North's first M7A started scheduled service in April 2004. All M7s were delivered by early 2007. The rail cars also made an appearance in the 2016 film ‘The Girl On The Train’
Accidents and incidents
On February 3, 2015, an M7A train on Metro-North's Harlem Line was involved in a level crossing collision with a car stopped on the tracks in Valhalla, New York. Six people were killed and at least fifteen were injured. Car #4333 was destroyed in the subsequent fire.
On January 4, 2017, an M7 train on Long Island Rail Road's Atlantic Branch overshot a bumper at Atlantic Terminal's track 6. Although no one was killed, over 100 were injured. Car #7553 was seriously damaged in the collision, after a broken rail pierced the underbody, creating a large hole.
On February 26, 2019, an M7 on the Long Island Rail Road's Ronkonkoma Branch struck a truck, causing the lead car to derail and strike the Westbury station platform. Car #7425 was severely damaged as a result. Three people in the truck were killed, while there were no fatalities on the train. The individuals were fleeing the scene of a motor vehicle accident and went around lowered railroad crossing gates.
Early troubleshooting
The M7 cars swayed from side to side more than intended when introduced to service, and required modifications to reduce the sway. In late 2006 the MTA began a replacement of all M7 armrests after paying out over $100,000 to customers who filed complaints. The factory-installed armrests were notorious for slipping into trouser pockets and then tearing them when sitting. The new design is of a different profile and is coated in a more fabric-friendly rubber. Some passengers complained about having fewer seats per B car, a consequence of the larger ADA-compliant restrooms, and about the width of the seats. Metro-North's management received feedback about the M7, which influenced the development of the M8 railcars for the New Haven Line. In the fall of 2006, the M7As started to experience serious braking problems due to foliage on the right-of-way, a condition known as "Slip-Slide." This caused nearly 2/3 of the Metro-North fleet to be taken out of service, due to flat spots on wheels. While the LIRR fleet performed significantly better, stripped M1s from both railroads were reactivated, and diminished schedules were instituted until the M7 fleet was able to resume full operation. , the fleet has the highest mean distance between failures out of the entire LIRR fleet. This partly had to do with the fleet's newness, and so the fleet often needed to be tested for reliability.