MakeMyTrip
MakeMyTrip Limited is an Indian online travel company founded in 2000. Headquartered in Gurugram, Haryana, the company provides online travel services including flight tickets, domestic and international holiday packages, hotel reservations, rail, and bus tickets. As of 31 March 2018, they have 14 company-owned travel stores in 14 cities, over 30 franchisee-owned travel stores in 28 cities, and counters in four major airports in India. MakeMyTrip has offices in New York, Singapore, Kuala Lumpur, Phuket, Bangkok, and Dubai.
History
MakeMyTrip was founded by Deep Kalra, an alumnus of IIM-Ahmedabad. It was launched in US market in the year 2000 to cater to the overseas Indian community for their US to India travel needs. MakeMyTrip started Indian operations in September 2005, offering online flight tickets to Indian travellers. The company also started to focus on non-air businesses like holiday packages and hotel bookings. On 17 August 2010, MakeMyTrip Limited was listed on the NASDAQ after its initial public offering.ticket online booking through MakeMyTrip
In 2011, the company created several travel related apps for mobile devices. MakeMyTrip also made three acquisitions—Luxury Tours and Travel Private Limited, ITC Group Hotel Travel Group, and ETB Group—to enter new markets in Southeast Asia and Europe. In September 2014, MakeMyTrip instituted a $15 million innovation fund to support travel start-ups.
MakeMyTrip acquired MyGola, a travel planning website, in April 2015. The acquisition was done through the innovation fund and all employees of MyGola were absorbed into the MakeMyTrip team.
In July 2015, MakeMyTrip invested in the travel information and hotel review portal HolidayIQ and picked up approximately 30% stake in the company. In the same month, it invested $5 million in Bona Vita Technologies, a start-up which plans to utilise the funds to build innovative products in the travel industry.
In January 2016, the Chinese travel booking company Ctrip agreed to invest $180 million to MakeMyTrip.
Mergers, acquisitions and investments
| Number | Acquisition / Investment Date | Company | Business | Country | Ref |
| 1 | May 2011 | Luxury Tours and Travel Private Limited | travel agency | Singapore | |
| 2 | August 2011 | Le Travenues Technology Private Limited which owns Ixigo.com | online travel meta search engine | India | |
| 3 | November 2011 | My Guest House Accommodation | budget lodging and hotel operator | India | |
| 4 | November 2012 | Thailand's ITC Group | tour operator | Thailand | |
| 5 | November 2012 | Hotel Travel Group | travel firm | Thailand, Singapore and Malaysia | |
| 6 | February 2014 | easytobook.com | online hotel operator | Netherlands | |
| 7 | June 2015 | Inspirock | online travel planner | USA | |
| 8 | April 2015 | MyGola | travel guide start-up | India | |
| 9 | July 2015 | Holiday IQ | online travel portal | India | |
| 10 | July 2015 | Bona Vita Technologies Private Limited | travel start-up | India | |
| 11 | January 2017 | Ibibo Group | online travel agency | India |
MakeMyTrip and Ibibo Group merger
In 2016, MakeMyTrip and Ibibo Group, India's largest travel booking portals, merged through a stock transaction. Through this transaction, MakeMyTrip acquired its rival, Ibibo Group, in one of the biggest acquisition in Indias online travel space. Post merger, MakeMyTrip shareholders own a 60% stake and Ibibo Group shareholders get a 40% stake. Naspers and Tencent, who jointly owned Ibibo Group, became the single largest shareholder in MakeMyTrip.Products and services
MakeMyTrip offers flight tickets, villas and apartments, rail and bus tickets, cab service, and hotel booking services on its portal. In 2012, MakeMyTrip launched travel mobile applications for Windows Phone, iPhone, Android, and Blackberry devices. MakeMyTrip route planner provides all the basic required information on more than 10 lakh routes in India. MakeMyTrip also offer metro train tickets for Hyderabad Metro.Awards and recognition
| Year | Name of the Award | Awarded by | Ref |
| 2007 | Best Online Travel Agent Award | Galileo-Express Travel World | |
| 2009 | Superbrand | Consumer Superbrands India | |
| 2009 | Best Service Provider Company | Indian Council of Market Research | |
| 2010 | Most Preferred Travel and Holiday Website | IMINT Shoppers and Consumer Insights Awards | |
| 2011 | Best Online Travel Service Firm | Times Travel Honours | |
| 2011 | Best Domestic Tour Operator | Times Travel Honours | |
| 2012 | Retailer of the Year | Franchise India awards | |
| 2012 | Best Online Tour Company | Safari India National Tourism Award | |
| 2012 | Leisure and Travel E-Retailer Award | Franchise India e-Retailer Awards | |
| 2012 | Best Travel Innovator | Travel Distribution World Asia Awards | |
| 2012 | Industry Architecture Shift | Porter Prize | |
| 2012 | Best Mobile Strategy and Best Mobile Solution | Eyefortravel Award | |
| 2013, 2009 | Best Travel Portal | CNBC Awaaz Travel Award | |
| 2013, 2012 | Best Travel Facilitator | Lonely Planet Travel Award | |
| 2013, 2012 | Best Travel Facilitator | Lonely Planet Travel Award | |
| 2015, 2014, 2013, 2012 | Best Travel Portal | Outlook Traveller Reader's Choice Travel Awards | |
| 2014, 2013 | e-tailer of the Year | ET Retail Awards | |
| 2014, 2013 | Best Travel Portal India | World Travel Awards |