NHS Low Income Scheme


The NHS Low Income Scheme is intended to reduce the cost of NHS prescription charges, NHS dentistry, sight tests, glasses and contact lenses, necessary costs of travel to receive NHS treatment, NHS wigs and fabric supports, i.e. spinal or abdominal supports or surgical brassieres supplied through a hospital. It is administered by the NHS Business Services Authority. It is not necessary to be in receipt of any benefits in order to qualify.

Tax credits

People entitled to most means-tested benefits do not need to use the scheme as they are exempt from these charges. People who receive working tax credit or child tax credit are automatically assessed and, if entitled, issued with an NHS Tax Credit Exemption Certificate. Tax credit beneficiaries with an income of less than £15,276, people who receive working tax credit and child tax credit and those who receive working tax credit with a disability element are entitled to a certificate.

Universal Credit

The introduction of Universal Credit has led to complications. People entitled to it who had net earning of less than £435 in a month should receive free prescriptions on the same basis as other people in receipt of other means tested benefits. However, as of December 2017, at which point the introduction of universal credit was well under way, the prescription form did not mention it. Claimants were officially advised by NHS England to tick the box for income-based jobseeker's allowance.

Outside England

Charges are not made for prescriptions, wigs or fabric supports in Scotland or Wales.

Financial assessment

The assessment of means uses similar principles to those of income support. Weekly income is compared to assessed requirements but includes housing costs and council tax which income support does not. There is a capital limit of £23,250 for those permanently in a care home and £16,000 for everyone else.

Certificates

The HC2 certificate for full help, is issued if weekly income is less than or equal to requirements, or income is greater than requirements by no more than half the current English prescription charge. The HC3 certificate for partial help is issued if income is greater than requirements by more than half the current English prescription charge. This shows the payment liability for health costs. It is possible to apply for a refund of charges already paid when an application for a certificate is made.