National Guard Health Affairs


Ministry of National Guard - Health Affairs is a government-funded multispecialty accountable health system that is spread all over the Kingdom of Saudi Arabia. vt integrates clinical care, training, academics with research and cutting-edge technology. MNG-HA was founded in 1982 with a vision of providing outstanding patient care to its eligible local population.The system has seen significant development and expansion across Saudi Arabia in the last few years, and now it has five medical cities, specialist hospitals, and numerous Primary Healthcare Centers.

MNG-HA as a healthcare hub in Saudi Arabia, and through its initiatives, has an impact well beyond KSA and the region.
Despite its widespread geographic locations across Saudi Arabia, the organization carried out one of the largest, and highly integrated deployment of a centralized Electronic Medical Record system. The centralized and paperless EMR system has allowed MNG-HA to unify the patient records and achieve continuity of documents across all M0G-HA facilities.
There are currently more MNG-HA specialist hospitals and health care centers to meet the increased demand for health while maintaining the focus on delivering effective, efficient, safe and integrated care to its patients. MNG-HA proves to be a very resilient health system, by going through a challenging crisis of MERS-COV outbreak. This experience led to a very successful and pioneering transformation of its patient flow, infection control, and emergency care.

Health Services Facilities

Family Medicine & Primary Health Care: 71
Bed Capacity: 1,225
Inpatient Admissions 2017: 51,508
Outpatient Admissions 2017: 492,95

Riyadh: King Abdulaziz Medical City

Overall medical Facilities: KAMC Riyadh and KAMC KASCH:

Family Medicine & Primary Health Care
Bed Capacity: 1796
Inpatient Admissions 2017: 68,564
Outpatient Admissions 2017: 1,738,767

KAMC-Riyadh (Main Hospital)

Bed Capacity: 1,225
Inpatient Admissions 2017: 51,508
Outpatient Visits 2017: 492,955

KAMC- Riyadh was inaugurated in 1982 and became operational in May1983. It is considered one of the most significant healthcare clusters in Saudi Arabia providing all types of care to all Ministry of National Guard soldiers and their families starting from primary healthcare to the most advanced tertiary care services.


KAMC-Riyadh has the lowest mortality and morbidity rates among the patient population. It became a recognized healthcare organization on the international level in conjoined thin separation surgery. It is the first center all over the world with 100% successful rate in twin separation
surgery. The Emergency Care Center at KAMC continues to be the best Trauma Care Center in the Kingdom of Saudi Arabia. It is ranked as the 4th
Emergency Care Center outside the United States of America, to provide Pre-Hospital Trauma and Life Support program.

  1. KAMC-RIYADH
  2. King Fahad National Guard Hospital
  3. King Abdulaziz Cardiac Center
  4. King Abdulaziz Dental Center
  5. Surgical Tower / Trauma Center
  6. Hepatobiliary Sciences and Organ Transplant Center
Family Medicine and Primary Health Care Centers are linked with KAMC-RD to form one of the most massive healthcare clusters in Saudi Arabia. FM & PHC provide a range of healthcare programs from patient education, self-empowerment, prevention, curative and urgent care services.


The Electronic Healthcare Record provides an innovative approach to continuity of patient care throughout the system via Primary Care Provider program. Healthcare professionals in any service could readily identify the physicians to whom the patients are assigned in their communities. This makes it easy to communicate care plans across the different platforms. The PCP program is unique in its ability to help identify patients groups with special needs and establishes the foundation blocks of population health management program.


King Abdullah Specialized Children's Hospital (KASCH)

Bed Capacity: 571

Inpatient Admissions 2017: 17,056

Outpatient Visits 2017: 240,022

The Ministry of National Guard – Health Affairs sought to provide a specialized hospital for children. Thus, the Royal Court issued its approval, symbolized by the foundation stone laid by Abdullah of Saudi Arabia||King Abdullah bin Abdulaziz Al Saud on the 14th May 2008, to establish this medical institution to be a unique addition to KAMC – Riyadh as part of the healthcare cluster model.

The hospital which opened in April 2015 provides comprehensive, specialized pediatric care programs. This is the first specialist Children’s Hospital in the Kingdom of Saudi Arabia, occupying 192,000 m², over 10 levels. The hospital has been designed as a patient focused facility with the patient at the center of care.

The hospital provides specialist medical and surgical care for pediatric patients inclusive of a dedicated Oncology Program providing Chemotherapy, Radiation Oncology, Stem Cell Transplant and Organ Transplant Programs for Liver and Kidney Transplant.


Family Medicine & Primary Health Care - Central Region

Number of FM & PHC: 55 Total number of Visits 2017: 1,005,790

Services provide a range of healthcare programs from education, self-empowerment, prevention, curative and urgent care services.
Family Medicine and Primary Healthcare Centers are linked with the King Abdulaziz Medical City - Riyadh through the electronic healthcare record, and the continuity of care is ensured through an innovative Primary Care
Provider program. The PCP not only ensures the continuity of care at the community centers level, but also with tertiary care specialists who will easily identify and communicate their plans of care to the patients' specific physicians in family medicine and their community centers. The PCP program is uni?ue in its ability to help identify special patients’ needs and establishes the foundation blocks of population health management.


Hemodialysis Services

Hemodialysis Program under the Ministry of National Guard - Health Affairs is one of the largest hemodialysis programs, nationally and regionally, with high standards.
King Abdullah International Foundation for Hemodialysis Project is the largest charitable hemodialysis program worldwide that provides hemodialysis to both Saudi and 0on-Saudi nationals.

  1. : 44 Stations 275 Patients
  2. ISKAN Al Yarmouk: 22Stations 64 Patients
  3. Riyadh South Center : 97 Stations 370 Patients
  4. Riyadh North Center : 120 Stations 323 Patients
  1. Makkah Dialysis Center : 100 Stations 140 Patients
  2. King Khalid Hospital: 18 Stations 108 Patients
  3. Jeddah Dialysis Center : 204 Stations 350 Patients
  1. Prince Mohammed Bin Abdul Aziz Hospital: 8Stations 24 Patients
  2. Madinah Dialysis Center : 48Stations 170Patients
  1. Hail Dialysis Center : 38Stations 104Patients


National Family Safety Program

The National Family Safety Program was established by a Royal Decree on the 16th of Shawwal 1426 the correspondent of November 18th 2005, as a national program that is administratively linked to the Ministry of National Guard - Health Affairs. We at the program aim at establishing foundations of an aware and safe community that protects and defends individuals’ rights and help the victims of domestic violence.
The program’s goal is to establish a safe, collaborative, and cooperative environment that resists domestic violence through activation of national culture, respecting the rights of individuals, especially the most vulnerable such as ?omen, children, the elderly, and people ?ith special needs.
Achievements

Quality and Patient Safety

Established in 2015 to support a systematic system-wide approach to plan, design, measure, assess, and improve organizational performance.
Safety Reporting System Established in 2009, the Safety Reporting System serves as a main driver for continuous learning and improvement in the organization.
The consistent annual increase in reporting is an indication of staff engagement, strong safety culture and leadership commitment.

National Antivenom and Vaccine Production Center (NAVPC)

The National Antivenom and Vaccine Production Center is considered the first and only center whithin the Persian Gulf region, and the biggest center in the Middle East, which produce specialized and multi-effect antivenom with the utilization of local snake and scorpion venoms.
, is a non-profit producer of very potent antivenom against the venoms of local snakes and scorpions, has an ultra-modern plant for plasma processing and ampoule filling, which was built in accordance with the European Standards of Good Manufacturing Practice.
The Center has the capacity to supply all the antivenom requirements of the Kingdom and Arab states of the Persian Gulf. It also has the potential of supplying neighboring countries with specialized antivenom if the demand arises.


Section of National Antivenom and Vaccine Production Center:
  1. Administration
  2. Material & Support Services
  3. Production
  4. Quality Control
  5. Quality Assurance
  6. Veterinarian Services

    Jeddah: King Abdulaziz Medical City

Family Medicine & Primary Health Care
Bed Capacity: 746
Inpatient Admissions 2017: 22,975
Outpatient Visits 2017: 435,621

King Abdulaziz Medical City in Jeddah, was commissioned in July 1982 and officially opened in May 1983 by the two driving forces behind the founding, King Fahad Ibn Abdulaziz and King Abdullah bin Abdulaziz Al Saud. King Khalid National Guard Hospital in Jeddah serves the Saudi Arabian population in the Western Region and eventually was transformed to be part of King Abdulaziz Medical City. It is considered one of the most advanced healthcare hubs in the Western Region and nationwide providing eligible patients and that covers primary healthcare to the most advanced tertiary care services.
KAMC-Jeddah developed a well-structured KPI system besides the Corporate designed Book of Measures and that allowed the institution to benchmark itself with internationally recognized medical institutions. It is an accredited healthcare facility by major accrediting bodies, namely Joint Commission International, American College of Pathology and American Association of Blood Banks.
The Family Medicine and Primary Health Care at Western Region provides comprehensive, primitive, preventive, curative, and rehabilitive services to Ministry of National Guard population, through the Family Medicine and Primary Health Care clinics,
namely: King Faisal Residential City - Jeddah, King Khalid Residential City - Taif, Specialized Poly clinics, Baharah, Sharaie, Um-Alsalam, Jazan, National Guard Training Center, and two Community & Preventive Medicine centers one at Jeddah and one at Taif.
With the continuation of King Abdulaziz Medical City - Jeddah expansion, developed medical projects are in-progress, namely:
BESTCare system was implemented in May 2016. vt provides complete Electronic Medical Records for both inpatients and outpatients that promote the use of paperless and automate overall medical services for patients from admission to discharge and all
outpatient visits.

Al Ahsa: King Abdulaziz Hospital

Family Medicine & Primary Health Care

Bed Capacity: 305

Inpatient Admissions 2017: 17,011

Outpatient Visits 2017: 157,441

King Abdulaziz Hospital, Al Ahsa is one of two hospitals that represent the Ministry of 0ational Guard - Health Affairs in the Eastern Region of the Kingdom of Saudi Arabia. KAH was founded in 2002 to provide comprehensive primary and tertiary health care of the highest standards to Ministry of 0ational Guard clients and their dependents.
KAH is a 4355 bed hospital which includes all the main specialties and most of the subspecialty services. The hospital adopts all the programs for quality of care and patient safety as implemented by the Ministry of National Guard - Health Affairs. KAH is accredited by both the Joint Commission International and College of American Pathologists. In addition, was among the first governmental hospitals to commence a multidisciplinary management approach for bariatric surgery patients and remains a leader in this field.
The Family Medicine and Primary Health Care Centers are linked directly to KAH through the cutting-edge electronic health care system to ensure integrated and inclusive patient care from primary to
tertiary needs.
In addition to health care services to patients, the hospital provides postgraduate education for physicians through the established residency training programs under the Saudi Commission for Health Specialties.
Hospital employees are supported to undertake medical research by King Abdullah International Medical Research Center.

Dammam: Imam Abdulrahman Al Faisal Hospital

Family Medicine & Primary Health Care

Bed Capacity: 161

Inpatient Admissions 2017: 8,152

Outpatient Visits 2017: 98,943

Imam Abdulrahman Bin Faisal Hospital in Dammam is an emerging tertiary care and a leading secondary care healthcare facility of MNG-HA with a current bed capacity of 177 licensed, operational and staffed beds. IABFH is a JCI reaccredited, SCHS approved career pathway training center and a center for AHA approved Resuscitation courses. It integrates its care by streaming with one Primary Healthcare Center and to higher centers like KAH in Al Ahsa apart from agreements with community peer hospital in Dammam for Acute Interventional Cardiac and Stroke care. IABFH has an operational surge capacity of 20 Beds to address infectious outbreaks and community epidemics. The yearly workload in OPD ranges around 78,000, Inpatient intake of 9,000 and Emergency visits of 75,000.
IABFH was commissioned in October 2012 to address the ongoing healthcare acute and chronic needs of the Dammam based Ministry of National Guard soldiers, troops, civilians and their eligible dependents. IABFH provides primary and secondary care to all eligible Ministry of National Guard personnel, their eligible dependents, all Saudi Arabian Nationals with an approved processed Eligibility status along with round the clock emergency care to all patients seeking acute critical care irrespective of the eligibility status. Currently, IABFH is undergoing a cluster of major expansion of another 100 beds with addition of Hemodialysis facility and enhanced access to OPD consulting clinics.
Imam Abdulrahman Bin Faisal Hospital Dammam Clinical leadership and executive management focuses strategies to improve and address the diversity and variety of scope of services for all age groups of the target community population. Administrative and clinical initiatives are made to address and meet complex Patient Care needs to the highest levels either as a frontline healthcare center or thorough integrated coordination with higher centers within the M0G-HA healthcare system and with Healthcare industry of KSA. The Executive Leadership in IABFH prioritizes Patients and families’ perception on the care, resultant expectations, and analyses traversed experience and eventual satisfaction as a product to measure our performances throughout the continuum of care and journey at IABFH.

Al Madinah: Prince Mohammed Bin Abdul Aziz Hospital

Family Medicine & Primary Health Care

Bed Capacity: 331

Inpatient Admissions 2017: 9,153

Outpatient Visits 2017: 144,592

Prince Mohammed Bin Abdulaziz Hospital in Al Madinah Region started receiving patients in April 2013. It is the 5th major health care facility of MNG-HA with 331 beds which provides a high quality healthcare services, patient safety and continuous development opportunities to all Ministry of National Guard Soldiers and their families through integrated clinical practice, education and research.
PMBAH is the only health care system in Al Madinah region that combines four of the major intensive care specialties in one hospital, Adult Intensive Care Unit, Pediatric Intensive Care Unit, Neonatal Intensive Care Unit and Cardiac Care Unit. It has rapidly become the first choice for those seeking exceptional health care seekers in Al Madinah Region and the regions around, as it combines advanced technologies with diverse expertise, serious compassion and high integrity. PMBAH continues its path to become the best health care system in the region.
The Family Medicine and Primary Health Care Centers in Al Madinah region Cere the core of health care services provided to the M0G-HA soldiers and their families in the region, with numerous years of experienced healthcare programs since it was established in 1965, FM & PHC acts as the health immune shield to the community with services such as prevention and education.
PMBAH’s hospital information system, BESTCare 2.0A is a state-of-the-art electronic healthcare record system. It provides multiple innovative functions such as Electronic Medical Record, Computerized Physician's Order Entry, nursing, radiology, special clinic examination, pharmacy, patient service, billing, inpatient services and social services. Each module has its specific adopted function applications, starting from patient's care, order management, scheduling to various statistical data. Therefore, not only medical staff can benefit from the system but also hospital operation management staff are able to use various functions at the same time. As a result, PMBAH provides the best quality of care and proper responses using advanced IT solutions.


King Saud Bin Abdulaziz University for Health Sciences

King Saud Bin Abdulaziz University for Health Sciences as formally established in 2005 as a result of the positive feedback from the postgraduate programs in various medical fields being offered by the National Guard Health Affairs since the mid-1980s. The advanced medical facilities at the King Abdulaziz Medical Cities in Riyadh, Jeddah and Al-Ahsa proved to be critical foundations for the successful inception of the university.

It is one of the most modern universities in the region and the Arab world, specializing in health sciences and targeting the needs of the country and its citizens through the philosophy from cells to society.

The umbrella of MNG-HA has given the KSAU-HS students access to the advanced healthcare clusters in Riyadh, Jeddah, and Al-Ahsa.

Furthermore, it has enabled KSAU-HS to enhance its curriculum and academic programs with clinical applications and training under the supervision of highly qualified health professionals. The graduates of this university scored the highest in National Saudi Medical Licensing Exam in 2018 conducted by the Saudi Commission for Health Specialties.

Number of Students per Campus
Riyadh
Jeddah
Al Ahsa
Dammamm
Madinah


King Abdullah International Medical Research Center

King Abdullah International Medical Research Center is the hub of biomedical and clinical research at MNG-HA. In addition to the innovative biomedical R&D taking place at multiple state of the art laboratories at KAIMRC in its three different branches throughout the country, KAIMRC supports also all medical and health services research taking place at different medical centers within MNG-HA and at King Saud bin Abdulaziz University for Health Sciences.
KAIMRC has witnessed tremendous progress during the last few years with the completion of its new dedicated facilities in three regions of the Kingdom of Saudi Arabia, the recruitment of more than 80 active PhD-level investigators and over 200 supportive scientific research staff and administrative and operational personnel, and the establishment of dedicated research laboratories and core facilities with state-of-the-art equipment ranging from sequencing platforms through cell- and tissue-culture culture labs and drug discovery and nanomedicine labs to
sophisticated imaging capabilities.
A number of research departments and shared enabling platforms have been set up to pursue the key R&D strategic areas of KAIMRC. As these capabilities and capacities continue to be expanded, it is clear that KAIMRC is now well positioned to assume a leadership role in biomedical research in the Kingdom and the region, with increasing visibility on the international stage as reflected through a number of outcomes and outputs of its R&D activities during 2017 such as a total number of publications exceeding 900 peer reviewed articles with over 22000 citations, over 60 clinical trials and not less than 7 patents.
To ensure that R&D investment will make impact on economy, KAIMRC has taken a bold step to establish a state of the art biotechnology park to provide a platform where innovative R&D projects can be further developed and supported for commercialization.

Healthcare Technologies

Centralized Electronic Medical Record Across All M0GHA’s Facilities
To achieve continuity of clinical documentation, covering all levels of healthcare services, MNGHA has implemented a centralized Electronic
Medical Record system. This information technology solution has facilitated the implementation of a unified medical record across all MNGHA’s healthcare facilities. The solution has also allowed MNGHA’s healthcare environments to be paperless, as all clinical documentations are stored in the EMR system. Besides the practicality advantage, the data obtained through digital documentation are fueling MNGHA’s enterprise analytics solution, which significantly assists in many quality improvement areas. This high-level of EMR implementation has been acknowledged by the Health information and Management Systems Society by granting the EMRAM Stage 6 Inpatient and Outpatient award.

Filmless Radiology Environment

To enhance the work processes in the radiology services, M0GHA has implemented a fully integrated Picture archiving and communication
system. Besides increasing the efficiency in the radiology services, this system enables radiology images to be shared between
M0GHA facilities, significantly reducing unnecessary exams when patients move between MNGHA’s facilities. M0GHA’s King Abdulaziz
Medical City in Riyadh was the first site in the world to be granted the Digital Imaging Adoption Model Stage 6 award, acknowledging
the advanced level of PACS implementation that the organization has.

Automated Laboratory Medicine Workplace

All Laboratory Medicine services within MNGHA are automated through a centralized Laboratory Information System. By interfacing laboratory equipment with the LIS, M0GHA is able to ensure patient safety, by documenting accurate readings, while considerably reducing operation cost, by eliminating manual documentation.

Patient Portal / Mobile APP

To achieve high level of patient engagement, MNGHA has developed a mobile application that allowed patients to access their clinical data. The mobile application also enables many of MNGHA’s services to patients through their smart phones. Services such as requesting appointment, viewing test results and much more. MNGHA has also developed a mobile application for physicians, so they can access the medical records of their patients in a fast and practical manner.

King Abdullah Bin Abdulaziz Arabic Health Encyclopedia

In 2012, M0GHA has spearheaded the effort to launch the largest Arabic health encyclopedia in the world, King Abdullah Bin Abdulaziz Arabic Health Encyclopedia. This encyclopedia provides reliable medical information and health tips about different diseases and symptoms, presented in a simple way that fits with all users from different backgrounds and ages. Nowadays, KAAHE serves millions of Arabic speakers across the world with reliable and simple to understand health information.


Innovations

MNG-HA Care Mobile App
Improving healthcare services and patient engagement for healthcare providers and patients through easy to use and constantly enhanced mobile application.

Stroke Program
Comprehensive, highly specialized multidisciplinary clinical program created to establish a Stroke Care System through an integrated approach to prevent stroke and decrease stroke related morbidity and mortality.

Patient Safety Forum
Engaged national & international organizations and experts paving the road towards patient safety transformation in the region.

Kidney Transplant
Kidney Transplant Program innovation. Introducing Laparoscopic procedures.

QOPI
Quality Oncology Practice initiative. First Oncology Center outside USA to participate.

Automated Laboratory Medicine Workplace
All Laboratory Medicine services within MNG-HA are automated through a centralized Laboratory Information System.

Perfect Week Initiative
One week, which the whole organization focus on improving the outcome of clinical practices. Improving bedside care for all admitted patients in all inpatients wards by implementing the principles of Right Care Right Now.

King Abdullah Bin Abdulaziz Arabic Health Encyclopedia
Largest Arabic health encyclopedia in the world.

Filmless Radiology Environment
Fully integrated Picture Archiving and Communication System. Besides increasing the efficiency in the radiology services, this system enables radiology images to be shared between MNG-HA facilities, significantly reducing unnecessary exams when patients move between MNGHA’s facilities.

Saudi Medication Safety Program
National and international collaboration to advance the safe medication use to prevent medication errors and adverse drug events.

Conjoined Twins
Successful separation of conjoined twins since 2002.

Zero SSI
Appendectomies, Cholecystectomies, Total Knee and Hip Replacements.

Book of Measures
MNG-HA’s Book of Measures – 1st Edition Launch – Fundamental concepts to uniform healthcare definition of measures /indicators.

BESTCare
Fully Functional electronic medical record system that facilities paperless healthcare environment and unified medical records across all MNG-HA’s facilities.


Projects and Expansions

Riyadh

Women’s Hospital Beds

Being constructed to the south of KASCH, connected via multi-story linking bridges, providing a full spectrum of care for women and infants.

Mental Health Hospital

Provide a unique environment that focuses on patient and staff safety and security whilst endeavoring to provide a hospitable, comforting, and passionately supportive atmosphere that promotes recovery, healing and return to society.

Neuroscience Center

It will be the first hospital to be established in the Kingdom dedicated exclusively to treating the diseases of the nervous system.

Jeddah

King Abdullah Specialized Children’s Hospital

Following the King Abdullah Specialized Children’s Hospital in Riyadh, this hospital will be the only specialized hospital in the Western Region to cover the needs of pediatric care.

Neuroscience and Trauma Care Center

Medical center specializing in neurology and neurosurgery.

Dammam

Imam Abdulrahman Al Faisal Hospital Expansion

Main hospital expansion building, utility building, underground water tanks & services and the general developed site with 19,000 square meters including walkways, landscaping and a total of 154 shaded cars parking.

Al Ahsa

Specialized Medical Center

Qassim

King Abdullah Specialized Hospital

The facilities are developed for state-of-the-art inpatient and outpatient care. It is composed of three major components: the Inpatient Tower, the Diagnostic and Treatment Podium and the Clinics Building.

Taif

King Salamn Specialized Hospital

The Hospital will be an inpatients / outpatients medical/surgical Hospital categorized by its state-of-the-art architectural design with technical advanced facilities which will provide care to the Ministry of National Guard and its dependents.