NiSource Inc. is one of the largest fully regulated utility companies in the United States, serving approximately 3.5 million natural gas customers and 500,000 electric customers across seven states through its local Columbia Gas and NIPSCO brands. The company, based in Merrillville, Indiana, United States, has more than 8,000 employees.
Company operations
NiSource's natural gas utilities provide domestically produced supplies of natural gas to residential, commercial and industrial customers via nearly 60,000 miles of pipeline and related facilities in seven states: Indiana, Kentucky, Maryland, Massachusetts, Ohio, Pennsylvania and Virginia. NiSource provides electric energy to nearly 500,000 customers, all located in northern Indiana. NiSource's electric operations include power generation, transmission and local distribution, as well as wholesale and electric transmission transactions. NiSource uses both traditional and renewable generation sources, including natural gas, hydroelectric, wind, and coal generated supplies, providing a total system operating net capability of more than 3,000 megawatts. NiSource has had a climate change policy in place since 2009. In 2015, NiSource was named to the Dow Jones Sustainability—North America Index for the second year in a row and for the ninth time since 1999.
Internal organization
NiSource operates seven local utilities in its service region:
In December 2011, the nonpartisan organization Public Campaign criticized NiSource for spending $1.83 million on lobbying and not paying any taxes during 2008–2010, instead getting $227 million in tax rebates, despite making a profit of $1.4 billion, and increasing executive pay by 33% to $11.2 million in 2010 for its top five executives. One rule NiSource, among other companies, benefitted from was a bonus depreciation rule that lowered the federal tax expense. NiSource stated, "This law, enacted by Congress, encouraged companies like NiSource to accelerate capital investments to spur economic recovery by permitting portions of these investments to be deducted at an accelerated rate. Only the timing of the deductions was changed, and not the amount that could be deducted. This means our income tax expense will likely be higher in the future."
Massachusetts gas line explosions and exit from Massachusetts
On September 13, 2018, 80 homes in Andover, Massachusetts, Lawrence, Massachusetts, and North Andover, Massachusetts, simultaneously exploded and caught fire due to issues with gas lines owned by Columbia Gas of Massachusetts, a subsidiary of NiSource. At least 25 people were injured and one was killed; residents from parts of three towns had to be evacuated for a few days and electricity service turned off until the area was inspected for gas. Gas service to 8,600 customers was disrupted, in some cases for months. Columbia Gas admitted that maintenance workers mishandled sensors that monitored gas line pressure, and pled guilty to violating the federal Pipeline Safety Act. The company paid a fine of $53 million, in addition to a $143 million settlement with residents and businesses, $83 million paid to municipalities, undisclosed amounts paid for injuries and one death, and direct spending on replacing damaged pipelines and appliances. NiSource agreed to sell its Massachusetts gas business to competitor Eversource, at a loss compared to what it paid to acquire Columbia Gas.
