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Otelo
Otelo
was the
Office of the Telecommunications
Ombudsman
in
the United Kingdom
, superseded by Ombudsman Services.
The
organisation
dealt with
complaints
about:
The way in which
mobile
and fixed
phones
,
faxes
and
internet service
are provided.
Certain services such as
Short Messaging
Services,
voice mail
and
call forwarding
Services and
products
for
people with disabilities
, such as
text relay
and free
directory enquiries