Performance consulting
Performance consulting is a practice that became popular in the early 2000s. Performance consulting is a practice that evolved from the instructional design discipline. It is performed by performance consultants who use more of a systems-thinking approach to resolving workplace performance problems. Performance consulting acknowledges that there are other environmental factors that affect one's performance. While instructional design and the development of training or learning solutions helps to build knowledge and skills, performance consulting takes a more systems-thinking approach to investigate and identify other environmental factors that may degrade one's performance.
Dr. Carl Binder has conducted research in this area and has authored a methodology and a model to help analyze performance problems called the Six Boxes Approach.
