Railinc processes and delivers rail data as a service and provides software as a service to the freight rail industry. Because many of the company's IT systems are required by formal railroad operating rules, the company’s applications and services can be found embedded in critical operations and financial systems throughout the industry. Key Railinc services include:
- The Umler system is the rail industry's official source for rail equipment information, including freight cars of all varieties, locomotives and end of train devices. This system replaced the legacy U.M.L.E.R. database. The name originally was an acronym for Universal Machine Language Equipment Register, but the name was changed in 2009 with the launch of the new Umler system in favor of the lower case spelling and trademarked name. Umler is a registered trademark.
- Railsight provides tracking and tracing data, known as car location messages. The messages provide car locations to rail equipment owners, shippers, and third-party logistics providers. The data is used for fleet management and to track and trace the movement of freight and freight cars throughout North America to ensure goods are delivered on-time or to track the progress of their movement. The RailSight engine delivers more than 7.5 million rail events each day from more than 530 Class I, Class II and Class III railroads and shops across the United States, Canada and Mexico.
- The Damaged and Defective Car Tracking system is used to identify and track damaged and defective rail cars to ensure their proper handling on the railways. This system, launched in 2011, replaced paper defect cards. Paper defect cards were used to aid in maintaining a record of the identified defects on each car, where the defects originated, and to determine the responsibility for each defect.
- The Equipment Health Management System monitors equipment to identify possible mechanical problems in cars and various car components.
- Interline Settlement System settles funds monthly between railroads to share revenue generated for car movement when two or more railroads are involved in the shipment route.
- Forward & Store is a system to exchange interline waybill information.
- Railinc Message Service delivers messages over its electronic data interchange network, including transportation waybills, advance train consists, trip plans and blocking requests and responses.
- Railinc also maintains the North American railroad industry's official code tables, also known as industry reference files, which includes the active reporting marks for the rail industry. Those codes define car marks, commodities, locations and other rail information used in all intra- and inter-industry communication to assure railroad data is consistent between railroads.
- The company also operates Steelroads, a legacy application which allows shippers to trace the movement of their rail freight shipments.
