The period immediately after the acquisition of the Mitchell's restaurants in February 2008 was turbulent, and resulted in the ousting of CEO Craig Miller, who was replaced by Mike O'Donnell in April 2008. In 2009, RHGI reported declining revenues at both the Ruth's Chris and the Mitchell's brands, with a drop of 22% in Q2 2009. By 2010, O'Donnell had begun to reverse the decline, and in 2011, he was able to report an increase of 9.2% in revenue for Ruth's Chris, and a decrease of just 2% for Mitchell's. Overall revenues rose by $15.9m to $353.6m. In a statement to shareholders, he attributed this to their growing success in private dining and catering facilities, as well as improved services for business customers. In February 2013, RHGI reported a rise in revenues of 7.9% to $398.6 million in 2012 compared to $369.6 million in the prior year. They noted that 4th quarter sales at Ruth's Chris restaurants were up by 7.0% on the previous year, representing the 11th consecutive quarterly increase in sales and 20% growth over three years. The Mitchell's brands showed an increase of 5.2% over the previous year. RHGI continued to add new restaurants to the Ruth's Chris chain, including in Harrah's casino in Las Vegas in January 2013, after the previous Las Vegas location on Flamingo closed in 2009. The company has announced plans for 2013 that include expanding the Ruth's Chris brand into China, a new Ruth's restaurant in Denver, CO, and four or five new franchised Ruth's locations. In 2014 the company announced the resale of its Michell's brand to concentrate on its Ruth's Chris Steak House chain.
On April 17, 2020, Ruth's Hospitality Group received $20 million in Paycheck Protection Program loans secured by the federal government that were intended for small businesses, leading to widespread backlash. Most businesses are eligible if they have 500 or fewer employees in the United States, but businesses in the restaurant industry were eligible if they had 500 or fewer employees per location. Each business is allowed one loan, but each of Ruth's Hospitality Group's two subsidiaries received a loan. When applying, each business is required to certify, in good faith, that "current economic uncertainty makes this loan request necessary to support the ongoing operations of the applicant." On April 23, the Small Business Administration said that it is unlikely that a publicly traded business with substantial market value and access to capital markets could be eligible for a PPP loan. Such a business would not be able to certify in good faith that the PPP loan is necessary to support its ongoing operations because of the current economic uncertainty. Businesses that had certified with questionable basis to certify had until May 7 to repay loan proceeds or else risk investigation by the Small Business Administration. On April 24, Ruth's Hospitality Group announced it would repay the loans.
