Telephone numbers in Hong Kong are mostly eight-digit. Fixed land line numbers start with 2 or 3, mobile phone numbers with 5, 6, 7 or 9, pager numbers with 7 and forwarding service with 8. Since the end of 1989, there have been no area codes within Hong Kong. The telephone number for emergency services – Police, Fire Service and Ambulance – is 999 for all telephone lines. These numbers can also be used for mobile and other users:
Some special numbers are three- to five-digit. Some premium rate services, for example for games and adult contents, are 11-digit. Numbers beginning with '1' are usually reserved for carrier/operator services. These services are provided by the individual telephone carrier. In general, these numbers can be used across all carriers:
Directory services can be reached at 1081, 1083 and 1088
The international call prefix varies depending on IDD provider, however 001 works on all phone lines and uses the IDD service provided by the same carrier as the telephone line that 001 call is dialed from. During the years of telephone monopoly, the International call prefix was 106 and then 001. Calls to Macau and the Mainland China are international, as are calls to Taiwan. Format to dial from Hong Kong to:
Macau +853 xxxx xxxx
Mainland China +86 xxxx xxxx
Taiwan +886 xxx xxxxxxxxc
xxxx
Present numbering scheme and format
The present structure and format of telephone numbers in Hong Kong according to the Hong Kong Telecom Service Numbering Scheme, is as follows :
001 - International long-distance voice service access code
002 - International long-distance fax / data service access code
003 to 009 - International gateway access code
100xxxx to 107xxxx - Inquiry / hotline / operator-assisted service
There was no standard trunk prefix like '0' – only the area code and phone number were dialed when calling from one area code to another. Thus the Kowloon number xxx-xxx would have been dialed as follows:
xxx-xxx – from within Kowloon
3 xxx-xxx – from Hong Kong Island or New Territories
In the mid-1980s, 6-digit numbers starting with '0' became 7-digit numbers starting with '71', making way for subsequent change of the New Territories prefix from '12' to '0'.
0xxxxx became 71xxxxx
Fixed-line phone numbers were either six- or seven-digit in the 1980s. Area codes were assigned with the following patterns.
3 Kowloon, New Kowloon, Ha Kwai Chung and Sai Kung
5 Hong Kong Island and Outlying Islands
0 New Territories
Cellular phone numbers are all eight-digit starting with '9'.
Easy Dialling Day
On 30 December 1989, area codes were abolished. Area codes for six-digit numbers became part of subscriber's numbers. Area codes for seven-digit numbers were simply removed. Some six-digit numbers had the first digit changed to two digits to make a seven-digit number.
xxx xxx became 3xx xxxx
7xx xxxx became 7xx xxxx
xxx xxx became 5xx xxxx
Nxx xxxx became Nxx xxxx
8xx xxx became 46x xxxx
Nxx xxxx became Nxx xxxx
1990s
In the mid-1990s, a '2' was prefixed to all fixed line numbers which are now eight-digit. A '7' was prefixed to existing pager service numbers.
xxx xxxx became 2xxx xxxx
11xx xxx became 711xx xxx
11xx xxxxx became 7xx xxxxx
9xxx xxxx remain unchanged
Since 2000s
Before the introduction of portable fixed line numbers, numbers were assigned in a pattern akin to districts. For example, in addition to the existing 3, 5 and 0 prefixes, a 4 prefix was used for Tuen Mun and Yuen Long, 6 for Tai Po and Sha Tin, and 8 for Island East. Numbers starting with '3' were introduced when '2' for fixed lines started running out. Cell phone numbers remain eight-digit. The number '6' started to be used when numbers started with '9' were running out. In May 2008, cellular phone numbers with '5' as the beginning were also introduced. Due to numerous phone scams spoofing local telephone numbers, calls started from outside Hong Kong using a local number now show the Hong Kong prefix +852 before the phone numbers in Caller ID.