Tenant management organisation


A tenant management organisations is an organisation set up under the UK Government's Housing Regulations 1994, which allow residents of council housing or housing association homes in the UK to take over responsibility for the running of their homes.

Structure &; operation

A TMO is created when residents in a defined area of council or housing association homes create a corporate body and, typically, elect a management committee to run the body. This body then enters into a formal legal contract with the landlord of the home, known as the management agreement.
The management agreement details precisely which services are managed by the TMO on behalf of the landlord. The extent of the devolution in service can vary enormously, particularly between small and large TMOs, but may typically include day-to-day repairs, allocations and lettings, tenancy management, cleaning and caretaking and rent collection. The TMO's operations are mainly funded by the management fees payable by the landlord under the agreement.
The TMO can take a number of legal forms. Registered TMOs may be a co-operative, or set up under corporate law.
Some 'guide TMOs' provide support to community groups interested in the concept. The work of a TMO may touch and overlap with that of an arms-length management organisation.

Examples of tenant management organisations in England