Tessitura (software) Tessitura is an enterprise application used by performing arts and cultural organisations to manage their activities in ticketing , fundraising , customer relationship management , and marketing . It refers to itself as "arts enterprise software".Tessitura was originally developed by and for the Metropolitan Opera of New York . One of the aspects which distinguishes Tessitura from most other commercial software is the business model chosen by the Metropolitan Opera to commercialize what was originally custom software . The Metropolitan Opera maintains ownership of the intellectual property in the original software, but established a separate organization called Tessitura Network to manage the ongoing development and support of the system. The Tessitura Network now licenses users, handles management, maintenance and development of the system, and fosters an active exchange of best practices and knowledge sharing within the nonprofit arts and cultural sector. The Tessitura Network is effectively a cooperative enterprise, governed via a board elected by and from, and representative of, the licensees of the system. This business model has an obvious resonance with the not-for-profit and self-governing ethos of the arts community, and is one reason for the dominance Tessitura has rapidly achieved in the market in which it operates–English-speaking, not-for-profit, arts organizations with a need for ticketing and fundraising systems.System functionality The Tessitura system is designed to be flexible, customizable, and open, and therefore can be tailored for each organization. Functional areas include ticketing, fundraising, constituent relationship management , Web API , and marketing tools.Notable users In the United States 5th Avenue Theatre 92nd Street Y Academy of Vocal Arts ACT Theatre American Repertory Theater Arena Stage Arizona Science Center Asolo Repertory Theatre Atlanta Opera Atlanta Ballet Atlanta Symphony Orchestra AT&T Performing Arts Center Austin Opera Austin Symphony Orchestra Ballet Austin Baltimore Symphony Orchestra Berkeley Repertory Theatre Boston Ballet Boston Symphony Orchestra Brooklyn Academy of Music Carnegie Hall Center Theatre Group Chicago Opera Theater Chicago Shakespeare Theater Chicago Symphony Orchestra Cincinnati Symphony Orchestra Cleveland Museum of Natural History Cleveland Orchestra Cooper Hewitt, Smithsonian Design Museum Dallas Opera Dallas Symphony Orchestra Florida Studio Theatre Folger Shakespeare Library Fort Worth Symphony Orchestra Georgia Aquarium Goodman Theatre Grand Opera House Guthrie Theater High Museum of Art Indianapolis Symphony Orchestra Ithaca College James Museum of Western and Wildlife Art Jazz at Lincoln Center Kaufman Music Center Laguna Playhouse Los Angeles Master Chorale Los Angeles Opera Los Angeles Philharmonic Lyric Opera of Kansas City Miami City Ballet McCarter Theatre Minnesota Zoo Metropolitan Museum of Art Metropolitan Opera The Metropolitan Opera Guild Mondavi Center Nashville Opera National Geographic Museum New Victory Theater New York Philharmonic Opera Philadelphia Opera Theatre of Saint Louis Oregon Shakespeare Festival Pennsylvania Ballet Perot Museum of Nature and Science Pittsburgh Cultural Trust Philadelphia Orchestra Phoenix Symphony Portland Center Stage Richard B. Fisher Center for the Performing Arts Ruth Eckerd Hall San Diego Symphony San Francisco Ballet San Francisco Museum of Modern Art San Francisco Opera San Francisco Symphony SFJAZZ San Jose Repertory Theatre Science Museum of Minnesota Seattle Children's Theatre Seattle Opera Seattle Symphony Segerstrom Center for the Arts Shakespeare Theatre Company The Shed Signature Theatre Company Smith Center for the Performing Arts Steppenwolf Theatre Company St. Louis Symphony Studio Theatre Tennessee Performing Arts Center Texas Ballet Theater TheatreWorks Tulsa Opera University Musical Society University of California, Berkeley – Cal Performances University of California, Santa Barbara – Arts and Lectures University of North Carolina at Chapel Hill Utah Symphony – Utah Opera Westport Country Playhouse The Whiting Wilma Theater Witte Museum Woolly Mammoth Theatre Company Yale Repertory TheatreIn Canada Aga Khan Museum Alberta Theatre Projects Arts Club Theatre Company Calgary Opera Edmonton Opera Edmonton Symphony Orchestra Harbourfront Centre Kitchener–Waterloo Symphony National Ballet of Canada Royal Manitoba Theatre Centre Royal Winnipeg Ballet Science North Shaw Festival Soulpepper Theatre Company Stratford Shakespeare Festival Theatre Calgary Toronto Symphony Orchestra Vancouver Opera Vancouver Playhouse Vancouver Symphony Orchestra Victoria SymphonyIn the UK Almeida Theatre BBC National Orchestra of Wales Birmingham Hippodrome The Bridgewater Hall Donmar Warehouse Glyndebourne Festival Opera Grange Park Opera Greenwich Theatre The Hallé The Mayflower The Old Vic The Roundhouse The Royal & Derngate Royal Albert Hall Royal National Theatre Royal Opera House Royal Shakespeare Company Sage Gateshead Southbank Centre Theatre by the Lake Theatre Royal, Plymouth Wales Millennium Centre Wigmore Hall Young Vic CompanyIn Ireland Abbey TheatreIn Australia Adelaide Symphony Orchestra Arts Centre Melbourne The Australian Ballet Australian Brandenburg Orchestra Australian Centre for the Moving Image Australian Chamber Orchestra Bell Shakespeare Belvoir Melbourne Festival Melbourne Recital Centre Melbourne Symphony Orchestra Melbourne Theatre Company Museum of Old and New Art Opera Australia Perth Theatre Trust Queensland Symphony Orchestra Sydney Opera House Sydney Theatre CompanyIn New Zealand Auckland War Memorial Museum The Edge Performing Arts & Convention CentreNotable former users In the UK
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