UBreakiFix


uBreakiFix is an electronic repair shop founded in 2009, and currently exists in over 500 locations. These stores are primarily located in the United States, though franchises also exist in Canada and the Caribbean Islands. They are most commonly known for providing screen replacements.

History

uBreakiFix was established in Orlando, Florida as a single shop. It then quickly expanded by offering franchise opportunities. Their business model centers around servicing equipment such as smartphones, game consoles, tablets, and computers. In 2016, Google made them the only authorized walk-in repair provider for the Pixel and Pixel XL, providing the company with OEM parts for replacements. Industry reports speculated that this choice was made in order for Google to compete with the Apple Genius Bar, which offers in-person iPhone repairs. Samsung formed a similar partnership with uBreakiFix in 2018, naming them as an authorized in-warranty Samsung repair center and providing stores with access to OEM components.
The uBreakiFix franchise was listed eighteenth on Entrepreneur’s 2018 Franchise 500 list.
The company was also mentioned in the Orlando Business Journal as one of 2019’s “Fast 50,” a list of the top 50 fastest growing private companies in Orlando. Growth for this list is measured by marking percentage growth over a two year time frame, and companies must show consistent growth over a three year period.