Former Syracuse, New York, police detective Carrie Wells has hyperthymesia, a rare medical condition that gives her the ability to visually remember everything. She reluctantly joins the New York City Police Department's Queens homicide unit after her former boyfriend and partner, Lieutenant Al Burns, asks for help with solving a case. The move allows her to try to find out the one thing she has been unable to remember, which is what happened the day her sister was murdered. For a time, the series had an opening monologue narrated by Poppy Montgomery. The narration was as follows: "I'm Carrie Wells. Only a few people in the world have the ability to remember everything - I'm one of them. Pick any day of my life, and I can tell you what I saw or heard: faces, conversations, clues; which comes in handy when you're a cop. If I miss something the first time, it's okay. I can go back and look again. My life...is unforgettable."
Episodes
Cast and characters
Main
Poppy Montgomery as Detective Carrie Wells, an enigmatic former Syracuse police detective, Carrie Wells has hyperthymesia, a rare medical condition that gives her the ability to visually remember everything she has seen or heard. Her ability is very helpful to investigations she and her team are conducting. She has wanted to be a cop ever since her sister was murdered when she was eight years old. She graduated from South Syracuse Prep in 1993, and in high school her nickname was "Scary Carrie". From 1997 to 2002, she worked for the Syracuse Police Department, but after her sister's murder investigation was shut down, Carrie wanted a new life and moved to New York City. Since then, Carrie has tried to put her past behind her, but in the pilot, she joined the New York City Police Department's 117th Precinct in Queens when her former lover and detective partner, Detective Al Burns, asks her for help with solving a case. The move allows her to try to find out the one thing she has been unable to remember: the man that was responsible for her sister's murder. In season two, she and Al transfer to the Major Crimes Section. In "Past Tense", Carrie is nominated by Eliot Delson for the NYPD Medal for Valor for talking down and apprehending an Afghanistan War veteran with post-traumatic stress disorder. In "Blast from the Past", Carrie is mentioned as having an unprecedented 100% case closure rating thanks to her hyperthymesia. In the same episode, it is revealed that after leaving Syracuse, she went to Daytona Beach, Florida where she spent six weeks married to Eddie Martin, a Daytona Beach police officer, whom she never officially divorced until now.
Dylan Walsh as Lieutenant Al Burns, the Commander of the 117th Precinct's Detective Squad. He was also Carrie's partner and lover when she worked at the Syracuse Police Department. After he comes to her for help, Carrie and Al decide to work together once again to solve various cases. Although no longer in a relationship, they are still good friends, Al is very protective of Carrie. In season 2, he and Carrie transfer to the Major Crimes Section. In "Behind the Beat", it is mentioned that Al attended Ithaca College, where he learned how to play jazz trombone. As seen in "With Honor", Al is a recipient of the US Flag Bar, NYPD Meritorious Police Duty, NYPD Excellent Police Duty, and NYPD Unit Citation.
Michael Gaston as Detective Mike Costello, another one of Carrie and Al's co-workers at the 117th Precinct and Al's right-hand man.
Kevin Rankin as Detective Roe Sanders, a junior detective who's one of Carrie and Al's co-workers at the 117th Precinct. He tends to make good-natured jokes about Carrie's ability and he is fond of a female techno-geek who aids the group with their cases. Roe also tends to have doubts about most cases.
Daya Vaidya as Detective Nina Inara, another one of Carrie and Al's co-workers at the 117th Precinct, Nina is a sassy, street-smart cop.
Britt Lower as Tanya Sitkowsky, a technology expert who works with the group
Omar Metwally as ADA Adam Gilroy, a persistent assistant DA who is unaware that Carrie has hyperthymesia; he has assisted the squad with some cases
Production
Development
The hour-long program is based on J. Robert Lennon's 2008 short story "The Rememberer". The series was created by Ed Redlich and John Bellucci, and co-produced with Carl Beverly and Sarah Timberman for CBS, where it made its debut on September 20, 2011. The series produced by CBS Television Studios and Sony Pictures Television. On October 25, 2011, CBS picked up the series for a full season of 22 episodes. Serving as a consultant on the series is actress Marilu Henner who, like the series' lead character Carrie Wells, possesses hyperthymesia in real life. She had a guest spot in the episode "Golden Bird", as Wells' aunt, who is suffering from symptoms similar to that of Wells' mother's early-onset Alzheimer's disease.
Cancellation and revival
On May 13, 2012, CBS canceled Unforgettable. TNT and Lifetime soon expressed interest in picking up the show, but ultimately passed on the series. On June 29, 2012, CBS reversed course, and confirmed that Unforgettable would return for a second season in summer 2013 with an order for 13 episodes, of which seven were broadcast in 2013. Season two premiered on Sunday, July 28 at 9:00 p.m. Eastern / 8:00 p.m. Central. On September 27, 2013, CBS renewed Unforgettable for a third season of 13 episodes to premiere summer 2014. Broadcast of the second season was resumed on Friday April 4, 2014 at 8:00 p.m. EDT.
Second cancellation and revival
CBS canceled the series after the third season in October 2014. However, in February 2015, A&E picked up Unforgettable for a fourth season consisting of 13 episodes.
Third cancellation
In February 2016, A&E opted not to order a fifth season. The final episode of season four ended with Al being shot by a sniper. The cancellation leaves that plot element unresolved.
Reception
On Rotten Tomatoes season 1 has a score of 40% based on 20 reviews. On Metacritic season 1 has a score of 57/100 based on 20 reviews;
Accolades
Unforgettable was nominated for a People's Choice Award for Favorite New TV Drama in 2011.