;Support for victims of crime: Trained volunteers and employees offer free and confidential practical and emotional support to victims and witnesses of crime. In 2017, the charity had contact with over 800,000 victims of crime across England and Wales to offer information and support. As well as emotional support the charity provides victims with practical help, such as making their home secure after a burglary, applying for compensation, help with re-housing or accessing mental health and other specialised services through the NHS. ;Supportline: A free 24/7 telephone helpline offering confidential support and advice to anyone affected by crime in England and Wales - 08 08 16 89 111. ;Specialist services:
The national Homicide Service, helping families in England and Wales who've been bereaved by murder or manslaughter
Local services helping victims of any crime, including domestic or sexual violence, anti-social behaviour and hate crime
Local services for young victims of crime, including specialist support for children who have experienced domestic abuse, sexual assault and grooming
Restorative justice programmes
;Research: Victim Support's research team look into the issues facing victims of crime and make recommendations, based on evidence, on how to tackle those problems to government. police, criminal justice and other organisations. ;Fundraising: The charity is funded by public donations along with funding awards made by grant-making bodies and services commissioned by Police and Crime Commissioners. ;Volunteering: Volunteers are trained to work directly with victims and witnesses of crime or to be a fundraiser.
History
;Victims' services: The first Victim Support scheme was set up in Bristol in 1974. The charity's founders included staff from the National Association for the Care and Resettlement of Offenders, the police and probation services. By 1986, every county in England and Wales had at least one Victim Support scheme. Victim Support registered as a charitable company in 1987 and in 2008, all local services merged to create a single national federation in England and Wales. ;Homicide Service: Since 1985, the charity has run the Homicide Service, supporting people bereaved by murder or manslaughter. ;Witness Service: The charity set up the nationalWitness Service in 1989 and supported its development to cover both all Crown Court centres and all the magistrates' courts in England and Wales. The Witness Service was run by Victim Support until April 2015. ;Supportline: In 1998, Victim Support's free national telephone helpline for victims and witnesses was established. Since the 2017 Westminster attack and the other terrorist attacks that year, the Supportline has been provided 24/7.
