Vitaly Borker
Vitaly Borker is an American felon. Borker owns DecorMyEyes and has been listed in domain records as owner of OpticsFast, online retailers specializing in designer eyeglasses, under the pseudonyms "Tony Russo" and "Stanley Bolds". Borker's sales strategy was that there is "no such thing as bad publicity". He intimidated customers and welcomed online complaints about DecorMyEyes because they caused the site to appear higher in Google search results, improving sales.
Borker was arrested in December 2010 and charged with mail fraud, wire fraud and making interstate threats. He pleaded guilty to fraud charges and making threats. Sentencing was postponed on May 10, 2012, to allow the judge to hear testimony from dozens of victims who reported being threatened with violence, including murder and rape. On July 11, 2012, after hearing from five victims, the judge called their testimony about the threats "highly credible" and ordered Borker jailed without bail. On Thursday, May 25, 2017, Borker was arrested and charged with wire and mail fraud associated with alleged harassment and abuse as operator of the website OpticsFast.com. On February 22, 2018, he was sentenced to two years in prison for violation of his 2015 parole.
On March 20, 2018, Borker entered into a plea deal for the 2017 charges. He was later sentenced on April 24, 2019, to two years in prison, to be followed by three years of supervised release, a $50,000 fine, and a $300 special assessment.
Google page rankings
Customers of DecorMyEyes posted numerous reports of receiving threats, abuse, poor service and overcharges on websites such as ResellerRatings, where DecorMyEyes has, as of October 29, 2010, a lifetime rating of 1.39/10 from 79 reviews. According to Borker, each bad review boosts his site's PageRank, meaning that the site comes top of Google's ratings for many of the products he sells. While a direct Google search for "DecorMyEyes" elicits the site and its many negative reviews, searching for individual products and brands does not. The reason, cited by an anonymous Google publicist, is that the large number of links to DecorMyEyes from consumer complaint sites such as Ripoff Report cause DecorMyEyes to rank high in Google search results. Google responded to a New York Times story by writing an algorithm that "detects the merchant from the Times article along with hundreds of other merchants that, in our opinion, provide an extremely poor user experience" and significantly reduces their search visibility on product searches.According to Danny Sullivan, formerly of Search Engine Watch, the solution to the problem of bad publicity being as good as good publicity for search engine optimization is to include consumer reviews alongside links to e-commerce websites in search results.
2010 arrest and Federal charges
On December 6, 2010, Vitaly Borker, the owner of the firm, was arrested by agents of the United States Postal Inspection Service on charges of mail fraud, wire fraud, making interstate threats and cyberstalking, and arraigned in the United States District Court in Manhattan. Bail was denied on the basis that he was a threat to the community. A search of the defendant's premises resulted in confiscation of a stock of counterfeit eyeglasses, and fake 8mm replica guns. State charges have been dismissed. After months of confinement in the Metropolitan Detention Center in Brooklyn, Borker was freed on bail on April 6, 2011, after posting a bond of $1 million and accepting restrictions that included accepting surveillance by a security guard in his home.Guilty plea and sentencing
On May 12, 2011, Borker pleaded guilty in Federal District Court in Manhattan to two counts of interstate communication of threats, one count of mail fraud and one count of wire fraud. After several procedural deferrals, sentencing was scheduled for May 10, 2012. At the sentencing, Borker's attorney insisted that Borker never threatened customers with rape or murder despite claims by numerous individuals that he did. The judge postponed the sentencing, saying he wanted to hear testimony from the dozens of victims who reported being threatened with violence. Although federal guidelines recommend a sentence of roughly three years in prison, the judge said he might impose a more severe sentence, stating "I think these are very relevant facts, and if I find them credible, it's going to affect the sentence in a way that's going to be significant".Immediately after hearing from the first five victim witnesses on July 11, 2012, the judge called their testimony about threats "highly credible" and ordered Borker jailed without bail. The testimony detailed threats of murder, rape and, in one instance, slicing off a woman's legs. The threats were made after customers canceled eyeglass orders or credit card transactions. More witnesses were scheduled to testify the following week.
On September 6, 2012, Borker was sentenced to four years in federal prison and ordered to pay nearly $100,000 in fines and restitution.
Release
According to the New York Times, Bureau of Prisons records show Borker was released in September 2015.2017 arrest and Federal charges
On Thursday, May 25, 2017, Borker was arrested and charged with wire and mail fraud associated with alleged harassment and abuse as operator of the website OpticsFast.com. A news release by Joon H. Kim, acting United States attorney for the Southern District of New York read, in part, "Borker's shameless brand of alleged abuse cannot be tolerated, and we are committed to protecting consumers from becoming victims of such criminal behavior". Borker's lawyer stated his client would "plead not guilty and defend himself against the charges", which carry a maximum penalty of 20 years imprisonment.Sentencing
On February 22, 2018, Borker was sentenced to 2 years for violating parole after his release in 2015.On March 20, 2018, Borker pleaded guilty to wire- and mail-fraud charges in a Manhattan court in exchange for a reduced sentence. He was later sentenced on April 24, 2019, to two years in prison, to be followed by three years of supervised release, a $50,000 fine, and a $300 special assessment.