The company was co-founded by Rui Paiva, Fernando Videira and João Moita on February 7, 2001. At the time of its acquisition, the company had over 200 customers, spread across 108 countries and around 600 employees, with offices in 15 countries. Its worldwide annual revenue in 2018 was around €60 million. In August 2019, Mobileum announced the acquisition of WeDo Technologies.
Industry accolades
In 2018, WeDo Technologies was named a 'Vendor to Watch' in industry analysts Gartner's "Market Trends: Maximizing the Value of Analytics, Artificial Intelligence and Automation in CSP Fraud Management" report, and Frost & Sullivan awarded WeDo Technologies with the 2018 Global Market Leadership Award.
Software and services
WeDo Technologies’ RAID software is an end-to-end Revenue Assurance, Fraud Management and Business Control management platform that delivers Risk Management solutions, on premise or through the cloud. It monitors, controls and manages risks arriving from the release of traditional services such as data voice and SMS as well as new business offers such as 5G, Internet of Things connectivity, and mobile payments. WeDo Technologies’ RAID software platform collects and integrates information from different business support sources into a central database. It then applies business validation methods which are supported by a combination of machine learning and error detection pre-configuration comparison rules, which alert and detect mistakes and inconsistencies, whilst delivering lifecycle management through case management, with different KPIs and reporting.
Revenue assurance
RAID revenue assurance incorporates several functional modules, such as:
Provisioning assurance – Addresses leakage arising during order management, provisioning and activation of customers and services
Usage assurance – Identifies problem capturing, correlating, tracking, and billing individual usage events
Prepaid balance validation – Validation of prepaid balance functionality
Rating validation – Monitoring and control of revenue leakage due to rating process errors
Billing validation – End-to-end approach for monitoring and control revenue leakage in complex environments due to billing and invoicing errors
Fraud management
RAID fraud management has several modules to target specific fraud types, and utilizes machine learning to identify new threats. The available modules include:
WeDo Technologies was a Gold level member of the Oracle PartnerNetwork. This relationship allowed both companies to develop a continuous collaborative innovation process that recently culminated in the Exadata optimized process for WeDo Technologies' enterprise business assurance software, RAID. WeDo Technologies' RAID software, running on Oracle Exadata Database Machine, achieved a processing throughput of up to 1 billion call records per hour during loading enrichment and aggregation, reducing space requirements for storing detailed call data by 13-fold when compared with raw data, and by 8-fold when compared with Oracle standard compression.
IBM
WeDo Technologies also worked with IBM on a set of technical enablement plans in the telecom industry.
TM Forum
In June 2012, WeDo Technologies’ RAID received certification for compliance with the Business Process Framework and the Information Framework components of TM Forum's Frameworx suite of standards.
Offices
WeDo Technologies had its global headquarters in Lisbon, Portugal, and its software house in Braga, Portugal. WeDo Technologies also had offices in Spain, France, Ireland, United Kingdom, Brazil, Mexico, Egypt, Malaysia, US and Australia.
