Westgate, Nairobi


Westgate Shopping Mall is an upscale shopping mall located in the Westlands division of Nairobi, Kenya. It was first opened in 2007. A 2013 terrorist attack on the mall resulted in the death of at least 67 people, including four attackers, with 175 non-fatal injuries. Three floors of the mall eventually collapsed.
The mall underwent refurbishments and subsequently reopened on 18 July 2015 with a reduced floor area. Reconstruction of the remainder of the mall is in progress.

Overview

The five-storey mall opened in 2007 and included of retail space and housed more than 90 stores. Nakumatt and Planet Media Cinemas anchored the mall. Other large units included Identity, Mr. Price Home, Artcaffe, and Barclays Bank on the ground floor, and Millionaires Casino on the second floor. Smaller units included outlets for international brands Adidas, Bata Shoes, CFC Stanbic Bank, Converse, FedEx, and Samsung Mobile.
The luxury shopping center was popular with Kenya's new consumer class, as well as foreign officials and expatriates.

2013 attack

On 21 September 2013, a group of 4 terrorists associated with the al-Shabaab militant group wounded and killed customers, employees and visitors at the Westgate mall in an extended attack, using firearms and hand grenades. At least 68 people were reportedly killed, with over 200 injured. The terrorists held many customers hostage and it took four days to end the attack. By 25 September, three floors of the mall had collapsed because of it.

Reopening

The mall reopened on 18 July 2015. Parts of the mall which were badly damaged in the terrorist attack underwent further reconstruction and remained closed until 2018. Legal proceedings with the insurer have delayed reconstruction. About 90% of previous tenants of Westgate retained their leases, and IRG, an Israeli security company, was hired to train the mall's new security staff.
The mall's reopening was met with mixed reactions. Some hailed it as a demonstration of Nairobi's resilience in the face of terrorism, while others criticised it as disrespectful to the victims, suggesting that it should be converted to a memorial site or a place of worship instead.