Reed Hastings


Wilmot Reed Hastings Jr. is an American billionaire businessman. He is the co-founder, chairman, and Co-chief executive officer of Netflix, and sits on a number of boards and non-profit organizations. A former member of the California State Board of Education, Hastings is an advocate for education reform through charter schools.

Early life and education

Hastings was born in Boston, Massachusetts, the son of Joan Amory and Wilmot Reed Hastings. His maternal great-grandfather was attorney, financier, scientist, inventor, and executive producer Alfred Lee Loomis. He attended Buckingham Browne & Nichols School in Cambridge, Massachusetts. He entered Marine Corps officer training through their Platoon Leader Class, and spent the summer of 1981 in Officer Candidate School at Marine Corps Base Quantico. He did not complete the training and never commissioned into the Marine Corps—choosing instead to pursue service in the Peace Corps.
After earning a Bachelor of Arts degree in Mathematics from Bowdoin College, Hastings joined the Peace Corps “out of a combination of service and adventure”, and went to teach high school math in Swaziland from 1983 to 1985. He credits part of his entrepreneurial spirit to his time in the Peace Corps. He made a remark that, “Once you have hitchhiked across Africa with ten bucks in your pocket, starting a business doesn't seem too intimidating”.
After returning from the Peace Corps, Hastings went on to attend Stanford University, graduating in 1988 with a master's degree in computer science.

Founding of Pure Software

Hastings' first job was at Adaptive Technology, where he created a tool for debugging software. He met Audrey MacLean in 1990 when she was CEO at Adaptive Corp. In 2007, Hastings told CNN, "From her, I learned the value of focus. I learned it is better to do one product well than two products in a mediocre way."
Hastings left Adaptive Technology in 1991 to found his first company, Pure Software, which produced products to troubleshoot software. The company's growth proved challenging for Hastings, as he lacked managerial experience. He stated he had trouble managing with a rapid headcount growth. His engineering background didn't prepare him for the challenges of being a CEO and he asked his board to replace him, stating he was losing confidence. The board refused, and Hastings says he learned to be a businessman. Pure Software was taken public by Morgan Stanley in 1995.
In 1996, Pure Software announced a merger with Atria Software. The merger integrated Pure Software's programs for detecting bugs in software with Atria's tools to manage development of complex software. The Wall Street Journal reported that there were problems integrating the sales forces of Pure Software and Atria after the head salesmen for both Pure and Atria left following the merger.
In 1997, the combined company, Pure Atria, was acquired by Rational Software, which triggered a 42% drop in both companies' stocks after the deal was announced. Hastings was appointed Chief Technical Officer of the combined companies and left soon after the acquisition. After Pure Software, Hastings spent two years thinking about how to avoid similar problems at his next startup.

Founding of Netflix

In 1997, Hastings and former Pure Software employee Marc Randolph co-founded Netflix, offering flat rate movie rental-by-mail to customers in the US by combining two emerging technologies; DVDs, which were much easier to send as mail than VHS-cassettes, and an online website to order them from, instead of a paper catalogue. Headquartered in Los Gatos, California, Netflix has amassed a collection of 100,000 titles and more than 100 million subscribers. Hastings had the idea for Netflix after he left Pure Software. "I had a big late fee for Apollo 13. It was six weeks late and I owed the video store $40. I had misplaced the cassette. It was all my fault. I didn’t want to tell my wife about it. And I said to myself, ‘I’m going to compromise the integrity of my marriage over a late fee?’ Later, on my way to the gym, I realized they had a much better business model. You could pay $30 or $40 a month and work out as little or as much as you wanted."
Hastings said that when he founded Netflix, he had no idea whether customers would use the service.

Netflix culture

As Netflix grew, the company was noticed for its innovative management practices—the results of the culture Hastings was exploring—called “Freedom and Responsibility.” Netflix reportedly offers mediocre employees large severance packages to ensure that employees are consistently working to further the company’s innovative environment. Netflix has eliminated sick and vacation time for employees, and instead allows them to manage their time off individually.
Hastings created an internal culture guide for Netflix by meeting with employees to discuss the company’s culture and employees' theories about it. In August 2009, Hastings posted this internal culture guide publicly online, and it eventually became a pre-employment screening tool that dissuaded incompatible people from applying.

Internet television

Hastings is a proponent of Internet television and sees it as the future. He credits YouTube for his shift in strategy for developing a video streaming service. Netflix launched a service in 2007 to stream movies and television to computers.

Other business interests

Hastings has been a director of Facebook since June 2011. As of September 2016, he is reported to own over US$10 million worth of Facebook shares. In April 2019, Facebook announced that Hastings would leave the board as of May 2019.
Hastings was on the board of Microsoft from 2007 to 2012.

Educational and political activism

California State Board of Education

After selling Pure Software, Hastings found himself without a goal. He became interested in educational reform in California and enrolled in the Stanford Graduate School of Education. In 2000, Governor Gray Davis appointed Hastings to the State Board of Education, and in 2001, Hastings became its president. He spent $1 million of his own money together with $6 million from Silicon Valley venture capitalist John Doerr to promote the passage of Proposition 39 in November 2000, a measure that lowered the level of voter approval for local schools to pass construction bond issues from 66 to 55 percent.
In 2009, Hastings ran into trouble on the State Board of Education when Democratic legislators challenged his advocacy of more English instruction and language testing for non-English speaking students. The California Senate Rules Committee refused to confirm him as the board's president. The California State Legislature rejected him in January 2005. Governor Arnold Schwarzenegger, who had reappointed Hastings to the board after Hastings' first term, issued a statement saying he was “disappointed” in the committee's action. Hastings resigned.
In April 2008, Steven Maviglio reported that Hastings had made a $100,000 contribution to California Governor Schwarzenegger's “Voters First” redistricting campaign.

Charter schools

Hastings is active in educational philanthropy and politics. One of the issues he most strongly advocates is charter schools, publicly funded elementary or secondary schools that have been freed from some of the rules, regulations, and statutes that apply to other public schools, in exchange for some type of accountability for producing certain results, which are set forth in each school's charter.
In July 2006, the Santa Cruz Sentinel reported that Hastings had donated $1 million to Beacon Education Network to open up new charter schools in Santa Cruz County, where he lives.
Hastings, as a Giving Pledge member since 2012, founded Hastings Fund and pledged $100 million to children's education. In his post on Facebook, he said that the Hastings Fund "will donate these funds in the best way possible for kids' education." Hastings Fund gave its first two gifts, totaling $1.5 million, to the United Negro College Fund and the Hispanic Foundation of Silicon Valley for college scholarships for black and Latino youth.
In March 2014, he argued for the elimination of elected school boards.

Technology

In April 2004, Hastings authored a Wall Street Journal op-ed advocating the expensing of stock options.

Politics

In August 2007, the Los Angeles Times reported that Hastings had donated $1 million to a committee formed to support California State Superintendent of Schools Jack O'Connell's candidacy for Governor of California in 2010.
In April 2009, Hastings donated $251,491.03 to Budget Reform Now, a coalition supporting California Propositions 1A to 1F.
Hastings supported Hillary Clinton in the 2016 US presidential election.

Historically Black Colleges and Universities (HBCUs)

In June 2020, Hastings donated $120 million to be equally split among the United Negro College Fund, Morehouse College and Spelman College. It was the largest individual donation ever to support scholarships at HBCUs.

Personal life

Hastings lives in Santa Cruz, California. He is married to Patricia Ann Quillin, and has two children.
He appeared in a front-page article in USA Today in 1995, posing on his Porsche. He has said that if he ever appears on the front page of USA Today again it will “not on the hood of a Porsche, but I would with a bunch of movies”.
In 2018, Hastings appeared in a podcast series by Linkedin co-founder Reid Hoffman, Masters of Scale, and discussed the strategy adopted by Netflix to scale.