The new station manager of WJM-TV, Mr. Coleman, is firing people left and right, and wants to do something about the Six O'Clock News' low ratings. Surprisingly, Lou, Mary, Murray, and Sue Ann are fired, but the person widely perceived as the cause of the Six O'Clock News' low ratings, Ted, is retained. Everyone takes the news pretty hard, except for Ted, who saunters back into the newsroom, but it is Mary who takes the news hardest. To cheer her up, Lou arranges for her old friends Rhoda Morgenstern and Phyllis Lindstrom to fly to Minneapolis for a surprise visit at Mary's apartment. Time had failed to tame their rivalry, however. Both agitate for Mary to move with them to New York and San Francisco, respectively, but they compromise that she stays in the Twin Cities. Rhoda gets to the heart of the matter and comforts Mary, then reluctantly allows Phyllis to do the same. At one point, Ted threatens to resign if they fire the rest of the staff. However, he caves in quickly when pushed. This causes Murray to quip, "When a donkey flies, you don't blame him for not staying up that long." On their final broadcast together, Ted gives his colleagues a sincere on-air sendoff by obliviously quoting "It's a Long Way to Tipperary". Afterward, the Six O'Clock News' staff, along with Georgette, gather in the newsroom to say goodbye to each other. The memorable and oft-parodied scene culminates in an emotional huddle, during which nobody wants to let go, and, needing some tissues, the group shuffles en masse toward a box on Mary's desk. After final goodbyes, everyone exits the newsroom singing "It's a Long Way to Tipperary". Finally, a very emotional Mary looks back, then bucks up and smiles before turning off the lights and closing the door. The original broadcast included a curtain call behind the closing credits, during which Mary Tyler Moore introduced her co-stars to the live audience as "the best cast ever." This was omitted from the final CBS repeat and syndicated airings, but is available on the season 7 DVD release. This is the only episode of The Mary Tyler Moore Show in which all eight of the regular series characters appear, and the curtain call is the only time the eight actors are all seen together at the same time.
Reception
When the architects of the sitcomFriends were about to write their series finale, they watched several other sitcom finales. Co-creator Marta Kauffman said that '"The Last Show" was the "gold standard" and that it influenced the finale of Friends. In 2011, the finale was ranked #3 on the TV Guide Network special, TV's Most Unforgettable Finales.