With the opening of the railway line between Vienna and Wiener Neustadt on 20 June 1841, the Wiener Neustadt station also came into operation. Ever since then, the station has been an important transportation hub in Lower Austria. By the end of the 20th century, the old two-storey station building was largely run down and was widely seen as a blot on the city landscape. It was also inconveniently laid out and equipped. For example, to get to the platforms, it was necessary to leave the building to go to the underpass, and there were no escalators or elevators at all.
Between 1997 and 2003, the station was successfully reconstructed, at a cost of 55.3 million euros. During the reconstruction work, the station building itself was completely demolished and rebuilt, and the platforms refurbished. The underpass was modified so that it could be reached directly from the station concourse. Additionally, the underpass was made accessible from the other side of the lines and was equipped with escalators and elevators. At the other end of the platforms, an overpass was built from scratch. As part of the renovations, the station forecourt and bus station were also completely redesigned and the underpass in the Kollonitsch alley was modified. Since the modifications were completed, coaches have had access to the underpass and cyclists and pedestrians have been able to use the railway bridge to cross the road.
Concourse
In the concourse are, amongst other things, an Okay Shop, tobacconist, the ÖBBticket office and waiting rooms. There are also ticket machines. Distribution boxes for the free newspaper :de:Heute |Heute are in the pedestrian underpass, and those for the free newspaper Austria are located at the bus stops for the city buses.
The station has ten platforms. Platforms 1b and 21 are used by the :de:Mattersburger Bahn|Mattersburger Railway, and Platform 1a by the Pottendorfer line, which is now integrated into the S-Bahn system as lines S5 and S6. Platform 2b serves the outer :de:Aspangbahn|Aspangbahn. Platforms 2, 3, 4 and 5 are used by IC and EC trains of the Südbahn and the Regional Express trains / Regional trains of the Südbahn. Platform 6a is used by other branch line trains use Platforms 1a, 6a and 9a. Since completion of the reconstruction work in 2003, all platforms have been barrier-free. Passengers can now pass easily from the concourse directly through a subway to the platforms, where, amongst other things, the high-traffic platforms 3 and 4 of the Südbahn are equipped with escalators. At the other end of the platforms is an overpass, which facilitates movement between the platforms, and gives access to the parking deck. Since 2003, it has also been possible, via the subway, to gain access to the platforms from the opposite side of the station.